ODS Specialist

Posted 17 Days Ago
Be an Early Applicant
Keene, NH, USA
In-Office
Mid level
Food • Logistics • Other
The Role
Manages and maintains customer order-to-delivery schedules in C&S systems. Analyzes holiday, business continuity, and historical volume data to create schedule modifications and operational projections. Coordinates with customers, transportation, order processing, sales, and systems teams to resolve compliance issues, identify billable deliveries, and improve customer experience. Requires strong scheduling, logistics analytics, communication, and independent decision-making skills.
Summary Generated by Built In
Position OverviewThe Order Delivery Specialist is responsible for timely and accurate management of customer delivery schedule records in C&S Systems. Derived from a variety of sources and formats (Oracle Scheduler and Mainframe), this role will work independently to interpret, implement, validate and communicate order and delivery schedule information to support holiday periods and base operations. To ensure order and delivery schedules are aligned with our customer expectations, the Order Delivery Specialist will conduct analysis and communication of schedule changes to internal and external stakeholders (outbound route planning, order management, account management, transportation systems, and customer experience).

Job Description

Description

Remote working option available

  • Independently update, create, maintain and revise customer order to delivery schedules in C&S systems on a day to day basis for a designated region or customer group in accordance with customer requests
  • Analyze ODS schedules for customers/facilities impacted by holiday planning and BCP process, make recommendations, as needed, and create modified order to delivery schedules as necessary to support facility and/or customer closures, and determine appropriate timing and strategy for applying necessary changes
  • Integrate ODS schedules and historical volume trends to create operational projections
  • Work directly with the customer to ensure alignment of ODS information between organizations
  • Evaluate actual deliveries relative to base schedule and identify billable added delivery activity
  • Collaborate with Order Processing to monitor order time compliance, identify repeat offenders, and work with the Sales team to correct
  • Collaborate with Transportation Technology to monitor order time and delivery window compliance, identify gaps, and work with Systems team to correct
  • Support department projects as needed (SME)
  • Identify and prioritize schedule issues that impact the customer experience, establish their root cause and provide findings and recommendations for improvement.
  • Travel Required:No

Environment

  • Office : Office Temperature (65F to 75F)

Skills

  • Specialized Knowledge :
  • Special Skills : Expert knowledge of scheduling system functionality, intermediate knowledge of mainframe, Intermediate knowledge of C&S customer network
  • Physical abilities: :
  • Other: : High attention to detail with strong analytics background
  • Excellent verbal and written communication skills : Strong independent decision making and verbal communication skills

Years Of Experience

  • 2-5 : Transportation routing, scheduling, systems, or planning
  • 2-5 : Logistics analytics

QualificationsBachelor's Degree - Logistics & Transportation

Shift

CompanyC&S Wholesale Grocers, LLC

About Our Company

C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities.
Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Skills Required

  • Bachelor's degree in Logistics and Transportation
  • 2-5 years of experience in transportation routing, scheduling, systems, or planning
  • 2-5 years of experience in logistics analytics
  • Expert knowledge of scheduling system functionality
  • Intermediate knowledge of mainframe systems
  • Intermediate knowledge of the C&S customer network
  • Strong analytical skills and high attention to detail
  • Excellent verbal and written communication skills
  • Strong independent decision-making skills

C&S Wholesale Grocers Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about C&S Wholesale Grocers and has not been reviewed or approved by C&S Wholesale Grocers.

  • Strong & Reliable Incentives Incentive-paid warehouse roles offer the chance to earn good money when hitting or exceeding engineered standards, with overtime further increasing take-home pay. In fast-paced operations, high-output workers can attain attractive earnings through case-pick incentives.
  • Healthcare Strength Medical, dental, and vision coverage start on day one with in-network preventive care covered at 100%, plus telehealth access. HSA/FSA options and VSP vision provide additional coverage flexibility.
  • Retirement Support A 401(k) with a company match begins when employees start contributing. The immediate start to matching enhances accessibility of retirement savings from the outset.

C&S Wholesale Grocers Insights

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The Company
HQ: Keene, NH
10,001 Employees
Year Founded: 1918

What We Do

C&S Wholesale Grocers, Inc. is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,700 independent supermarkets, chain stores, military bases and institutions with over 137,000 different products. We are an engaged corporate citizen, supporting causes that positively impact our communities.

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