Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. With headquarters located in Taipei, Taiwan, as well as regional headquarters in Los Angeles and branches throughout Asia, North America, and Europe, OEC Group enjoys a strong position in a rapidly growing market. Our goals and ambitions have helped us to become one of the emerging leaders in the logistics/importing industry.
What you’ll be doing:
- Tracking, tracing, and updating the status of shipments on a daily basis.
- Conducting an AMS Download on a daily basis.
- Accurate and timely data entry into our system (CargoWise).
- Effective communication with customers, vendors, other OEC offices, and co-workers through a high volume of e-mails, phone calls, and verbal contact.
- Monitoring of reports.
- Accurate and timely billing to customers.
- Providing customer service via email and telephone correspondence to address customer questions and concerns.
- Maintaining strong and effective relationships with vendors (shipping lines, trucking companies, etc.).
- Meet key performance indicators to support the department, branch, product, and overall company goals.
- Must have the desire to understand the operational process flow and constantly seek improved ways for efficiency.
- Reporting workflow progress to Management frequently.
- You have a bachelor’s degree in international business or equivalent experience (Recent college graduates are more than welcome).
- Strong interest in developing a career in logistics.
- Organized, detail-oriented, and eager to learn.
- Good communication skills and a teamwork mindset.
- Advanced English level is a must.
Work Schedule
7:00 AM to 4:00 PM/8:00 AM to 5:00 PM CST, Monday-Friday.
Company Benefits
- Law Benefits
- Individual Major medical Insurance (Some dental and vision services are covered too).
- Vacation days (on 1st anniversary, some days are assigned after probation period).
- Personal days (on 1st anniversary, some days are assigned after probation period).
- Floating Day.
- Monthly food vouchers.
- Savings Fund.
- Internal Medical assistance.
- Annual performance review and opportunity for salary adjustment.
- Annual bonus determined by overall performance.
Skills Required
- Bachelor’s degree in international business or equivalent experience
- Advanced English proficiency
- Strong interest in developing a career in logistics
- Organized and detail-oriented
- Good communication skills
- Teamwork mindset
- Eagerness to learn
What We Do
OEC Group Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. With headquarters located in Taipei, Taiwan, as well as regional headquarters in New York and branches throughout Asia, North America and Europe; OEC Group enjoys a strong position in a rapidly growing market. Our goals and ambition have helped us to become one of the emerging leaders in the logistics/importing market in the US. OEC Group's annual cargo volume has consistently put us in the top 2 position for Transpacific Trade. We provide freight transportation and logistics and information services to over 50,000 customers through a network of offices in North America, Europe, Asia, South America, Australia, and the Middle East. Our cargo volume is leveraged with the most competitive rates in both ocean and air services. With OEC Group you have access to a variety of carriers without the contractual liability. With ever-changing market conditions and government regulations, logistics becomes more complex as years go by. OEC Group takes care of the complexities of logistics and allows you to focus on your core businesses. USA Locations: Atlanta, Boston, Chicago, Denver, Dallas, Houston, Kansas City, Los Angeles, Miami, Minneapolis, New York, Philadelphia, Phoenix, Portland, San Diego, San Francisco, Seattle, Saint Louis, Salt Lake City. Visit us at www.oecgroup.com to learn more about our company!
