Ocean Export Coordinator

The primary purpose of the Export Coordinator is to research rates, routings, or modes of transport.  Maintain awareness of regulations affecting the international movement of cargo. Make arrangements for additional services such as storage and inland transportation.

Duties and Responsibilities:

• Select shipment routes, based on nature of goods shipped, transit times, or security needs.
• Classify goods according to Schedule B.
• Determine efficient and cost-effective methods of moving goods in accordance with rate explorer, tariffs, and FMC, and other regulatory requirements.
• Arrange for special transport of cargo as necessary or requested by customer.
• Provide quotes to both internal and external customers based on shipment characteristics, service level, and port requirements.
• Calculate weight, volume, or cost of good to be moved.
• Coordinate container loading, including live load, drop and pick up, and drayage.
• Coordinate movement of shipments to port via rail or truck.
• Arrange bookings with steamship lines via phone, internet, or portals.
• Produce and transmit shipping instructions to steamship lines.
• Obtain or arrange cargo insurance.
• Pay or arrange for payment of freight, and insurance fees, or other charges.
• Communicate with vendors.
• Track and trace shipments in route to ports and with steamship lines.
• Communicate and follow up with customers regarding complaints, questions, and other special instructions.
• Prepare customer invoicing and consol billing, ensuring rates applied meet FMC Rules.
• Prepare documentation meeting all documentary requirements for entry into foreign commerce.
• Coordinate destination delivery or storage arrangements with Foreign Agent Network.
• Negotiate with Bank Letter of Credit shipments including documentation.
• The Export Coordinator may be able to perform Import duties as needed.

Qualifications: 

• Bachelor's Degree in Business or Logistics preferred, but not required.
• Cargowise knowledge preferred.
• 3-5 years of experience required. Transportation and International Logistics industry experience required, Exports preferred.
• Min 3 years of high level customer service experience.
• Strong communication skills required, including the ability to quickly respond to requests for assistance or information.
• Ability to organize and prioritize workload; ability to meet deadlines.
• Must have demonstrated critical thinking skills and be process oriented.