Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.
With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
We Offer
This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.
Key Responsibilities:
- Will be responsible for handling counter Chile tasks.
- Ability to communicate in Spanish and English, both verbally and in writing with stakeholders.
- Must be detail-oriented and capable of multitasking, as responsibilities include invoicing and payment collection.
- Has responsibility for handling daily issue resolutions via email and chat tasks in line with the Client/Process IOP's and ensures quality of service is maintained at all times.
- Handles concerns thru ticketing system similar to case management.
- Managing and creating of receipts and invoice, release of cargo, payment validation.
- Has accountability for preparation of export/import documentation and submission of the same timely and accurately to stakeholders including OBL (Original Bill of Lading).
- May perform root cause analyses in the event of escalations.
- May train new hires on the process(es).
- Commitment to accuracy, timeliness and compliance with established procedures.
- Strong accountability and attention to detail.
- Demonstrated efficiency, flexibility and productivity in work practices.
- Willingness to take on additional tasks as assigned.
Who are we looking for:
- Bachelor’s Degree any course. College undergraduate is also acceptable.
- Fluent in Spanish and English Language in verbal and written.
- With 1-2 years Spanish Experience in Logistics/Shipping /Customer Service Support in a BPO set up / or other industry.
- Prior experience with Maersk systems is also an advantage.
- Knowledge of SAP and strong technical skills are considered a plus.
- Flexibility to work on permanent night shift schedule and weekend shifts or other schedules when necessary.
- MS Office Proficient
- Amenable to work in Pasig City.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].
Skills Required
- Bachelor’s degree in any field or college undergraduate status
- Fluent Spanish and English verbal and written communication
- 1–2 years of experience in Spanish-language logistics, shipping, customer service support, BPO, or another industry
- Willingness to work permanent night shifts, weekend shifts, and other schedules as needed
- Proficiency in Microsoft Office
- Amenable to work in Pasig City
- Knowledge of SAP
- Prior experience with Maersk systems
- Strong technical skills
A.P. Moller - Maersk Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about A.P. Moller - Maersk and has not been reviewed or approved by A.P. Moller - Maersk.
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Healthcare Strength — Company materials and job postings consistently highlight comprehensive medical, dental, and vision coverage, with U.S. transparency-in-coverage links indicating established group plans. These benefits are framed as part of a global rewards approach that aims for a consistent experience across markets.
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Retirement Support — U.S. roles commonly include a 401(k) with company match, reflected across multiple current postings. Disclosures also describe retirement savings as a core element of the company’s global benefits framework.
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Parental & Family Support — A global minimum of 18 weeks of fully paid maternity leave signals a strong baseline for family benefits. Guidance encourages candidates to clarify local parental provisions, reflecting structured policy with country-specific application.
A.P. Moller - Maersk Insights
What We Do
A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive. The company employs roughly 110.000 employees across operations in 130 countries.
