This position will support the Area Sales team and center trade and marketing teams to manage and grow assigned accounts in line with organizational strategy, goals, policies and processes.
This position will be responsible for managing Tenders customers globally. This will include Quoting, tendering, contract maintenance, coordinating on disputes, IQ.
Will act as a single point of contact for all sales account owners / customer service teams and own the account from GSC.
At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.
We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.
Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk.
Purpose of the role:
Looking for candidates with 2-5 years of experience in Tender Management, Freight Pricing, Quotations, Contract Management, or Tender Bidding within the Logistics, Shipping, Freight Forwarding, or Supply Chain industry. The role involves preparing and managing customer tenders, rate sheets, pricing proposals, and supporting commercial negotiations while coordinating with multiple stakeholders. Candidates should have strong Excel skills, attention to detail, and be comfortable working in a night shift (6 PM to 3 AM) from Chennai. Immediate joiners or candidates with a maximum 30-day notice period are preferred.
Key Responsibilities
- Handle all negotiation rounds of Tender for All Customer Segmentations requests received online.
- Drives analytical projects to support our tender management process and improve quality deliverables.
- Produces Tender Strategy analysis to facilitate coordination between TCM, Sales, Trade and Marketing.
- Supports collection of nominations and maintains nomination database and contracts
- Supports the strategy team on commitment compliance reporting and
- governance.
- Prepares Negotiation Package for customers.
- Supports in measuring customer performance, Salesforce.com updates and reporting
- Supports projects and ad hoc initiatives within TCM.
Who we are looking for
- Master’s or bachelor’s degree from recognized university.
- Minimum 3 years of experience in Customer Service, Tender, Sales and Performance Management
- The position requires excellent English in written and verbal communication skills.
- Good presentation and excellent Microsoft excel skills.
- Ability to work under pressure - with high sense of urgency
- Detail oriented - ability to perform processes as per pre-defined design
- With strong Customer Service Mindset
- Willing to learn and adapt to new challenges
- Multi-tasking ability and should be able grasp quickly.
- Basic knowledge on shipping, quotes / tenders is an advantage.
- Must have a critical analytical skills / foresee challenges.
Qualifications
Graduate of any bachelor's degree.
Fluent in English with good communication skills.
What We Offer:
- Impact: Be part of a team that directly contributes to global operations.
- Opportunity: Unlock professional and personal growth through diverse career pathways.
- Innovation: Work with a team that embraces technology and continuous improvement.
- Global Exposure: Collaborate across geographies and cultures.
- Work-Life Balance: Flexible working arrangements to support your well-being
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].
Skills Required
- Bachelor's or master's degree from a recognized university
- Minimum 3 years of experience in customer service, tender management, sales, or performance management
- Experience in tender management, freight pricing, quotations, contract management, or tender bidding
- Experience in logistics, shipping, freight forwarding, or supply chain
- Fluent English with excellent written and verbal communication skills
- Strong Microsoft Excel skills
- Good presentation skills
- Ability to work under pressure with a high sense of urgency
- Strong attention to detail and ability to follow predefined processes
- Strong customer service mindset
- Ability to learn and adapt to new challenges
- Multitasking ability and capacity to quickly grasp new concepts
- Basic knowledge of shipping, quotations, or tenders
- Critical analytical skills and ability to foresee challenges
- Willingness to work the 6 PM to 3 AM night shift in Chennai
- Immediate availability or maximum 30-day notice period
A.P. Moller - Maersk Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about A.P. Moller - Maersk and has not been reviewed or approved by A.P. Moller - Maersk.
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Healthcare Strength — Company materials and job postings consistently highlight comprehensive medical, dental, and vision coverage, with U.S. transparency-in-coverage links indicating established group plans. These benefits are framed as part of a global rewards approach that aims for a consistent experience across markets.
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Retirement Support — U.S. roles commonly include a 401(k) with company match, reflected across multiple current postings. Disclosures also describe retirement savings as a core element of the company’s global benefits framework.
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Parental & Family Support — A global minimum of 18 weeks of fully paid maternity leave signals a strong baseline for family benefits. Guidance encourages candidates to clarify local parental provisions, reflecting structured policy with country-specific application.
A.P. Moller - Maersk Insights
What We Do
A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive. The company employs roughly 110.000 employees across operations in 130 countries.
