COMPANY SUMMARY:
The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to enrich the lives of our residents and employees, while delivering our services cost‐effectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.
SUMMARY OF THE POSITION:
The Occupancy Specialist works as part of a team under the direction of the Property Manager, to lease units and provide customer assistance to the clients of the John Stewart Company. The Occupancy Specialist must relate well to people, exercise good judgment and discretion in dealing with residents, vendors, and co-workers.
Responsibilities- Reviews all completed rental applications and leases for accuracy and completeness, and for conformance to JSCo’s Resident Selection Policy
- Exercises common sense, good judgment, consistency and self-control in day-to-day contact with Applicants and in other business-related matters.
- Processes, completes and maintains accurate resident files at move-in within established regulatory guidelines.
- Maintains superb relationship with residents, and adheres to Fair Housing Equal Employment and Equal Housing Opportunity requirements.
- Assist residents to complete and sign all papers for interim and annual recertifications according to regulatory guidelines.
- Ensures that residents are in compliance with their lease, rules, and regulations.
Qualifications
- Familiarity with the general management of subsidized housing programs.
- Relates well to people, exercises good judgment dealing with owners, employees, residents, visitors & vendors.
- Excellent organizational skills; attention to details, strong verbal and written communication skills.
- Minimum two years’ experience in related housing, social services or related field.
- Tax Credit Specialist, Certified Occupancy Specialist designations, HUD and/or equivalents required.
Benefits-at-a-glance
Benefits for Employees who work 30+ hours/week -
- Medical, dental and vision care; preventative medical care paid at 100%.
- Vacation leave of up to ten days per year in the first year.
- Up to 80 hours of sick time per year.
- Flexible Spending Accounts for Health Care and Dependent Care.
- Company paid Life AD&D Long Term Disability.
- Free, confidential counseling through our Employee Assistance Program.
- Commuter benefit program.
- Discounts for AT&T and ClassPass.
- $100 annual Wellness Reimbursement.
- Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).
Benefits for Employees who work less than 30 hours/week -
- Free, confidential counseling through our Employee Assistance Program.
- Commuter benefit program.
- Discounts for AT&T and ClassPass.
- $100 annual Wellness Reimbursement.
- Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)
- Up to 80 hours of sick time per year.
Effective January 1, 2020, the California Consumer Privacy Act requires businesses that meet certain minimum threshold requirements to provide a “notice at collection” to applicants for employment who reside in California. The notice at collection describes the categories of personal information to be collected about these California applicants and the purposes for using that personal information. Therefore, we have posted the Company’s “Notice At Collection For California Applicants” here. Please review this Notice at your convenience.
Skills Required
- Familiarity with the general management of subsidized housing programs
- Ability to relate well to people and exercise good judgment when dealing with owners, employees, residents, visitors, and vendors
- Excellent organizational skills and attention to detail
- Strong verbal and written communication skills
- Minimum two years of experience in related housing, social services, or a related field
- Tax Credit Specialist designation
- Certified Occupancy Specialist designation
- HUD designation or equivalent certification
What We Do
A Full Spectrum of Housing Services Under One Roof Whether you're looking for professional property management, construction management services, new project financing, or a joint venture development partner, The John Stewart Company can guide you through the complex process of multi-family real estate financing, development, marketing and management. We have the versatility and professional capacity to perform every task from initial feasibility through development and long-term property management. We serve our customers with 1,000 employees in five offices across California. Our management portfolio contains over 350 properties, more than 20,000 residential units, home to over 65,000 California residents. Our services include: Housing Management Affordable and Market-Rate Family Rental Housing, Senior Housing, Cooperatives, Special Needs Housing, Marketing and Rent Up, Specialized Program Development, Common Interest Developments Development & Construction Services Acquisition and Rehabilitation, Historic Preservation and Adaptive Reuse, New Housing Development, Pre-Construction and Construction Phase Services Financial Services Financial and Syndication Services, Project Planning and Feasibility Analysis With it's broad range of development experience and diverse management portfolio, The John Stewart Company seeks challenging opportunities to bring new life to neighborhoods and new hope to families in search of a place to call home







