Occupancy Cost Manager

Posted 2 Days Ago
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Toronto, ON, CAN
In-Office
64K-104K Annually
Senior level
Retail
The Role
Manages occupancy cost administration across a national retail real estate portfolio. Audits CAM invoices, rental adjustments, percentage rent calculations, landlord statements, and rent variances to identify savings and ensure lease compliance. Oversees invoice workflows, tenant billings, landlord relationships, banking-information changes, and occupancy administrators. Uses Lucernex reporting to identify cost-saving opportunities and leads special projects while partnering with finance, legal, accounting, development, and construction teams.
Summary Generated by Built In

What you’ll do

Canadian Tire Real Estate Limited (CTREL) is a division of Canadian Tire that has responsibility for the end-to-end real estate lifecycle of over 1,800 of the Corporation’s retail and corporate locations across Canada, including the Canadian Tire Retail Stores, PartSource, Canadian Tire Petroleum Gar Bar, Party City, Mark’s Work Warehouse, Sport Chek banners. Within CTREL, the Occupancy Cost Administration team provides oversight, analysis and reporting of occupancy costs and revenues for CTREL’s large and diverse portfolio of leased and owned properties. 

Reporting to the National Portfolio Manager, Occupancy Cost Administration, the Occupancy Cost Manager is a high-impact role responsible for helping control and reduce occupancy costs across a large national retail portfolio. This role leads the review of landlord reconciliations, rental adjustment notices, percentage rent calculations, and rent variance analysis to ensure lease compliance, recover overcharges, and strengthen portfolio controls. The successful candidate will bring hands-on retail tenant-side experience, strong lease interpretation capability, and the ability to partner effectively with landlords and cross-functional internal teams including finance, legal, and real estate. 

  • Drive cost savings and operational efficiency across a national retail portfolio   

  • In conjunction with the Occupancy Administrators, audit year-end CAM invoices, Rental Adjustment Notices (RANs), percentage rent calculations and other landlord statements to identify savings from charges that contravene lease terms 

  • Monitor and prioritize processing of outstanding invoice workflows for your portfolio 

  • Perform a variance analysis of the monthly rent roll, explain any large variances and identify corrections  

  • Where applicable, perform the same tasks above for Income tenant billings in order to maximize tenant revenue 

  • Develop strong landlord/tenant relationships and act as the primary liaison on occupancy cost issues 

  • Oversee and approve daily work of Occupancy Administrators, ensuring accuracy and timeliness, while providing mentorship 

  • Validate all requests for changes to landlord names or banking information 

  • Leverage Lucernex reporting capabilities to identify cost-saving opportunities 

  • Lead Special Projects as assigned from time to time 

 

What you bring: 

  • 5+ years of experience in Lease/Occupancy Cost Administration, preferably in retail real estate 

  • Post-secondary education with a real estate / facilities, business, or finance and accounting focus.  

  • Proven ability to interpret leases, audit landlord billings, and deliver measurable occupancy cost savings.  Candidate should have achieved at least $250,000+ in career savings

  • Proven track record of collaboration and fostering professional relationships with landlords and cross-functional teams such as finance, legal and accounting,  development and construction 

  • Experience using Lucernex Contracts module and Peoplesoft financials an asset.  Comfortable using MS Office products, lease administration systems, and financial systems required.   

  • Experience working with a retail income tenant portfolio considered an asset 

  • Experience using AI (Co-Pilot, ChatGPT) and/or a willingness to learn and grow knowledge and experience in this area 

  • Strong problem-solving, organizational, and planning skills with ability to manage shifting priorities 

  • Experience working with a retail income tenant portfolio considered an asset 

  • Strong interpersonal, negotiating and communication skills (both written and verbal) are required.  

  • Bilingualism in English and French preferred and is considered an asset 

  

We’re always looking for great talent! In addition to competitive pay, we offer:

  • Comprehensive benefits and retirement programs

  • Performance incentives, Continuing Education Programs

  • Other perks to support your well-being

  • Career growth opportunities and product discounts

Broadband Salary Range: $64,000 – $104,000 CAD.
Our typical hiring range is between $85,000 and $90,000 CAD. Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements. For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role.

 #LI-GT1

This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.


About Us


Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.


Our Commitment to Diversity, Inclusion and Belonging 


We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.


Accommodations  


We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.


Skills Required

  • 5+ years of experience in lease or occupancy cost administration, preferably in retail real estate
  • Post-secondary education focused on real estate, facilities, business, finance, or accounting
  • Experience interpreting leases and auditing landlord billings
  • Track record of delivering measurable occupancy cost savings, with at least $250,000 in career savings
  • Experience collaborating with landlords and cross-functional finance, legal, accounting, development, and construction teams
  • Experience using Lucernex Contracts and PeopleSoft Financials
  • Proficiency with Microsoft Office, lease administration systems, and financial systems
  • Experience with a retail income tenant portfolio
  • Experience using AI tools such as Copilot or ChatGPT, or willingness to develop this knowledge
  • Strong problem-solving, organizational, planning, interpersonal, negotiation, and communication skills
  • Bilingual English and French language skills
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The Company
HQ: New York, NY
9,112 Employees

What We Do

HBC is a diversified global retailer focused on driving the performance of high quality stores and their omni-channel offerings and unlocking the value of real estate holdings. Founded in 1670, we are the oldest company in North America.

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