Job Summary
Job DescriptionShape the future of observability at scale.
We're looking for a highly skilled Senior Software Engineer (Observability) with 10+ years of IT experience to help elevate observability maturity across a large and complex technology landscape. In this role, you'll design and implement modern observability solutions, establish engineering standards, and enable development teams to build resilient, observable systems from day one.
This is a unique opportunity to work on 2,000+ applications, contribute to cutting-edge AI-driven initiatives, and influence observability practices at enterprise scale.
What You'll Do
- Design and implement scalable observability architectures, frameworks, and standards.
- Build and enable solutions such as Observability as Code, OpenTelemetry (OTEL), common logging frameworks, and AIOps capabilities.
- Partner with engineering teams to embed observability throughout the software development lifecycle and CI/CD pipelines.
- Develop dashboards, alerts, and proof-of-concept solutions using industry-leading observability tools.
- Drive application observability maturity and create reusable templates, patterns, and code-based solutions for broader adoption.
- Collaborate with Product Owners, SREs, Agile teams, and business stakeholders to solve complex operational challenges.
What You'll Bring
Must-Have Skills
- Deep expertise in Observability architecture, frameworks, and implementation.
- Hands-on experience with Splunk, New Relic, and observability tooling.
- Strong software engineering and coding capabilities.
- Experience instrumenting logs, traces, and metrics at scale.
- Solid understanding of CI/CD practices and DevOps principles.
- Experience implementing observability solutions across multiple technology domains.
- Knowledge of Agile delivery practices.
Nice to Have
- Java development experience.
- ITIL, incident, change, and problem management knowledge.
- AWS or other cloud certifications.
- Solution design or architecture experience.
- Security and secure coding knowledge.
- Telecommunications industry experience.
Why Join Us?
- Influence observability strategy across a large enterprise environment.
- Work on innovative AI-focused initiatives and next-generation engineering solutions.
- Drive measurable improvements in application reliability and operational excellence.
- Collaborate with experienced engineers and technology leaders while solving complex, high-impact challenges.
If you're passionate about observability, engineering excellence, and building solutions that operate at enterprise scale, we'd love to hear from you.
Diversity is more than a policy – it’s how we thrive
We know diverse teams deliver better outcomes, and we’re committed to creating an environment where everyone feels safe, respected, and supported — regardless of gender, background, or ability.
We strongly encourage women and gender-diverse people to apply and are happy to discuss flexible working arrangements or adjustments to the recruitment process
Skills Required
- 10+ years of IT experience
- Deep expertise in observability architecture, frameworks, and implementation
- Hands-on experience with Splunk, New Relic, and observability tooling
- Strong software engineering and coding capabilities
- Experience instrumenting logs, traces, and metrics at scale
- Understanding of CI/CD practices and DevOps principles
- Experience implementing observability solutions across multiple technology domains
- Knowledge of Agile delivery practices
- Java development experience
- ITIL, incident, change, and problem management knowledge
- AWS or other cloud certifications
- Solution design or architecture experience
- Security and secure coding knowledge
- Telecommunications industry experience
What We Do
We believe it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience. And delivering the best tech. On the best network. Because our purpose is to build a connected future so everyone can thrive. We build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network. That’s why we strive to serve and know our customers better than anyone else – offering a choice of not just digital connection, but digital content as well. And that’s why we have an international presence spanning 15 countries, including China. In the 21st century, opportunity belongs to connected businesses, governments, communities and individuals. As Australia’s leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection.
