Observability Engineer

Location: PRAHA, Czechia

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Thales in the Czech Republic employs over 400 people from 45 different nationalities. A total of 15 teams work on projects for government agencies, banking, mobile services and the Internet Of Things (IoT) technology. At the core of our business is the development of software which we configure and embed in a multitude of different devices and form factors. These include many kinds of payment cards, SIM cards, travel passes, secure eBanking devices, authentication tokens, machine identification modules (MIM), and secure ID documents including ePassports, eID and eHealth cards, as well as eDriving licenses. Because of the international environment surrounding us every day, it comes as no surprise that English is our official corporate language.

At Thales, we empower businesses and governments worldwide by delivering high-value, business-critical secure services.

We are looking for an Observability Engineer to work within our Observability team to design, build and iterate on our O11Y platform. This engineer will have to work both hands on and strategically with our architects, global service delivery and product teams to plan an observability road map and then execute on those plans.

Responsibilities 

• Assess & Enhance Observability: Review the current observability platform, identify areas for improvement, and guide the team in enhancing monitoring, logging, tracing, and alerting capabilities.

• Design & Implement Solutions: Develop and optimize observability solutions that provide deep insights into system and service health.
• Dashboard Development: Assist teams in creating clear, informative, and actionable dashboards to improve system visibility.
• Automation & Alerting: Automate monitoring and alerting processes, including enrichment strategies and ML-driven anomaly detection where applicable.
• Cross-Team Collaboration: Work closely with ICO and product development teams to ensure seamless visibility into system and service performance.
• Strategic Observability: Partner with key stakeholders to develop a unified observability strategy aligned with business and operational goals.

Qualifications 

• At least 5 years of professional experience, some of which should have foucs on Observabillity

• Excellent knowledge and hands-on experience with monitoring, logging, and tracing tools such as Prometheus, VictoriaMetrics, Grafana, Datadog, New Relic, OpenTelemetry, ELK Stack, or similar.
• Experience with high volume data storage (Structured and unstructured)
• A strong technical background, with current capabilities and willingness to get hands on when needed 

• Excellent knowledge of Linux and scripting languages (Bash, Python, Golang) 

• Excellent knowledge of cloud and on-premise systems administration principles 

• Significant Understanding of DevOps principles 

• A strong team player who is accountable towards business urgency 

• Ability to stay organized in a multi-tasking environment 

• Self-starter  

• Outstanding collaboration and communication, and documentation skills with a proven ability to work cross-functionally 

• BS/MS in computer science, engineering, or a related technical discipline or equivalent experience 

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!