Position Overview
We are looking for an Observability Engineer to join our team. In this role, you will implement and manage observability tools and practices to ensure the availability, reliability, and performance of complex applications and infrastructure. The role goes beyond traditional monitoring, focusing on creating end-to-end visibility into systems and leveraging telemetry data to proactively identify and resolve issues before they impact users.
Responsibilities
- Prepare, implement, and assist customers in operating observability and AIOps tools for various projects
- Lead technical pre-sales efforts, including attending meetings, designing, documenting, and presenting solutions tailored to client needs
- Run Proof of Concept (PoC) engagements with clients, demonstrating value and practicality of observability solutions
- Collaborate with colleagues to complete projects that meet client deadlines and expectations
- Stay ahead of the curve by researching and testing new software technologies in a lab environment
- Maintain up-to-date knowledge of ITOM, CMDB, and Automation technologies, specifically in health and performance monitoring for infrastructure, databases, and applications
Requirements
- BSc in Computer Science, Engineering, or related discipline
- Solid experience in one or more of the following areas: Systems (on-premises and/or Cloud), Databases, Applications.
- Experience or strong interest in tools such as OpenText OpsBridge, uCMDB, Dynatrace, VMware vRealize Operations (vROps), Zabbix, ManageEngine, Microsoft Operations Manager (SCOM), IBM, BMC, etc
- Proficiency in configuring and maintaining IT infrastructure
- Engineering skills in Unix/Linux and/or Windows environments
- Experience with scripting languages such as Shell, Python, or PowerShell
- Knowledge of databases and SQL
- Familiarity with artificial intelligence-driven automation and anomaly detection technologies is highly desirable
- Fluency in Greek and English
- Strong teamwork, communication skills, attention to detail, dependability, and the ability to take initiative
Benefits
We will offer you a friendly and dynamic working environment, in which you can develop your skills and competencies and a workplace with a strong focus on values and work-life balance.
Skills Required
- BSc in Computer Science, Engineering, or related discipline
- Experience in Systems (on-premises and/or Cloud), Databases, Applications
- Experience or strong interest in observability tools (OpenText OpsBridge, uCMDB, Dynatrace, vROps, Zabbix, ManageEngine, Microsoft SCOM, IBM, BMC)
- Proficiency in configuring and maintaining IT infrastructure
- Engineering skills in Unix/Linux and/or Windows environments
- Experience with scripting languages (Shell, Python, PowerShell)
- Knowledge of databases and SQL
- Familiarity with AI-driven automation and anomaly detection technologies
- Fluency in Greek and English
- Strong teamwork, communication, attention to detail, dependability, and initiative
What We Do
Performance Technologies (www.performance.gr) is a trusted partner for organizations redefining themselves through digital transformation. Since 1997, we’ve helped businesses across industries grow by leveraging technology to streamline processes, improve efficiency, and achieve strategic goals. Our Four Pillars of Expertise: Cloud: Empowering businesses with scalable, flexible, and innovative cloud solutions. Analytics: Delivering actionable insights for smarter decisions and measurable outcomes. Workflow: Streamlining processes with automation to enhance agility and collaboration. Cybersecurity: Providing robust solutions to protect against evolving threats. Our Mission: We empower organizations to adapt to change, reduce costs, and stay competitive. Through tailored solutions and expert services, we help clients optimize operations, improve user experiences, and succeed in today’s fast-paced market. Strategic Partnerships: We collaborate with global leaders like AWS, Cisco, Citrix, CommVault, Dell Technologies, Dynatrace, Fortinet, HPE, IBM, Microsoft, OpenText, Oracle, Red Hat, ServiceNow, Tableau, Veeam, Vertica and VMware by Broadcom. These partnerships enable us to deliver solutions tailored to the unique needs of each client. Listed on the Athens Stock Exchange: Performance Technologies has been listed on the Athens Stock Exchange/ENA Market since September 2008 under the symbol PERF. With a team of skilled experts and a proven track record, we are your trusted partner for modernizing IT infrastructure, harnessing data, automating workflows, and fortifying security. Visit www.performance.gr to learn how we can help your business thrive.
