O2C Specialist Credit Control with Dutch

Posted 7 Days Ago
Be an Early Applicant
2 Locations
Remote or Hybrid
Mid level
Consulting • Financial Services
The Role
Manage customer receivables through phone, email, and credit management systems. Responsibilities include providing invoice and receivable information, negotiating payment arrangements, documenting agreements, managing external debt collection, preparing periodic reports, and improving credit management processes. The role requires at least three years of credit management experience, ERP proficiency, strong communication and analytical skills, and advanced English and Dutch. It offers a permanent hybrid position in an international organization.
Summary Generated by Built In

About Customs Support Group

Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals.

We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.

What we do: We support more than 60,000 clients and process over 20 million declaration lines each year.
From day‑to‑day customs declarations to compliance, duty optimization and trade advice, we make cross‑border trade easier and more predictable.

How we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed.
Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains.

Why it matter: Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down.
CSG helps clients stay compliant, reduce risk and keep their supply chains moving.

Why Join Us

At CSG, you will be part of a growing international organization that is improving how customs work gets done.

You will:

  • Work with experienced customs professionals and technology teams

  • Gain exposure to international trade and complex supply chains

  • Contribute to services that have a real impact on global commerce

This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.

 

Purpose of the position

Customs Support Group is a growing company operating within an international group structure. We are seeking an experienced credit management employee to support our finance team with executing and optimizing credit management processes.

 

Main Responsibilities

  • Primary focus is the collection of receivables from our customers by actively contacting customers by phone, email and via our credit management systems.

  • Support our customers and our internal operations team with information about receivable positions and invoices.

  • Agree payment arrangements with customers and document these in the company’s credit management system.

  • Manage external debt collection processes

  • Support in the preparation and analyses of periodic reports and overviews

  • Contribute to the continuous improvement of the company’s credit management processes.

 

What to Expect

  • A dynamic, international working environment with exposure to global teams and stakeholders.

  • A permanent role offering stability alongside clear opportunities for professional growth and development.

  • A comprehensive benefits package.

  • A hybrid working model.

  • Ongoing learning and development opportunities to support continuous skill-building and career progression.

 

Requirements

  • Minimum 3 years of experience in credit management roles

  • Proficiency in accounting software (e.g., Microsoft Dynamics, SAP, Visma or similar ERP systems).

  • Excellent attention to detail and problem-solving skills.

  • Strong communication skills and ability to work independently in a fast-paced environment.

  • Advanced level of English and Dutch language proficiency

Skills Required

  • Minimum 3 years of experience in credit management roles
  • Proficiency in accounting software such as Microsoft Dynamics, SAP, Visma, or similar ERP systems
  • Excellent attention to detail and problem-solving skills
  • Strong communication skills
  • Ability to work independently in a fast-paced environment
  • Advanced English language proficiency
  • Dutch language proficiency
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The Company
HQ: Rotterdam
1,021 Employees

What We Do

Empowering Global Trade CSG is the leading European provider of customs and trade solutions facilitating seamless cross-border operations through cutting-edge digital innovations and unmatched industry expertise. With a presence in all major European strategic locations and the most comprehensive service offering in the market, we deliver unparalleled value to our customers by enhancing their operational efficiency, optimizing duties and costs, ensuring regulatory compliance, and safeguarding their brand reputation amidst the ever-changing complexity of customs landscape. Backed by a team of over 1700 dedicated customs professionals, we ensure our clients' goods can cross borders with minimal risk and maximum efficiency without hassle or delay.

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