O2C Accountant

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

As an O2C Accountant in our Global Finance team, you will play a pivotal role in supporting our UK Restaurant Partners (RPs). Reporting directly to the O2C Team Lead, you will act as a trusted operational finance contact across UK departments.

In this role, you will live our values to Lead, Deliver, and Care. By collaborating closely with your team and stepping into our partners’ shoes, you’ll ensure seamless financial operations and deliver an exceptional partner experience every day.

• Manage Change of Ownership and Change of Restaurant Details (CORDs) processes, safeguarding partner bank details to ensure timely, accurate payments.
• Review and process partner bank forms within our 2-day SLA, maintaining documentation on Google Drive to drive operational excellence.
• Oversee the weekly payment holds list, proactively resolving queries prior to payment runs to minimize held values and durations.
• Investigate and account for returned bank payments, liaising with partners to promptly obtain corrected information.
• Accurately calculate split payments resulting from restaurant ownership changes, maintaining high data integrity.
• Deliver outstanding support by responding to incoming internal and external finance queries with speed and professionalism.
• Partner across departments to simplify processes, raise the bar on finance operations, and solve complex partner queries.
• Support the O2C Team Lead and wider team with ad-hoc projects and holiday coverage, lifting each other up to achieve shared goals.

• Practical experience working within a finance or accounting environment.
• Strong organizational skills with a proven ability to manage priorities and meet strict deadlines.
• A collaborative mindset with a passion for teamwork, shared success, and lifting colleagues up.
• High attention to detail and accuracy, taking personal ownership of results and problem-solving.
• Clear, empathetic communication and interpersonal skills, both written and verbal.
• Solid working knowledge of Microsoft Excel for data analysis and reporting.
• A proactive, solution-oriented approach with an eagerness to learn and drive continuous improvements.
• Familiarity with Microsoft Dynamics 365, Zendesk, or Google Workspace is an advantage, but not essential.

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition. 

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. {Link global ERG document here}

What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

#LI-NA1