O&M Site Manager

Reposted Yesterday
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5 Locations
In-Office
Senior level
Logistics • Other • Software
The Role
The O&M Site Manager oversees maintenance operations of an Automated Baggage Handling System, managing personnel, resources, and continuous improvement initiatives to ensure operational excellence.
Summary Generated by Built In
Job TitleO&M Site Manager

Job Description

About Vanderlande

Vanderlande is a global leader in logistics process automation, specializing in automated material handling systems for airports, warehouses, and parcel operations. Our innovative solutions help move millions of products and pieces of luggage around the world every day. With a strong focus on technology, collaboration, and continuous improvement, we are committed to delivering reliable solutions for our customers while providing meaningful career opportunities for our employees.

Position Summary:

The Maintenance Manager is responsible for overseeing the maintenance operations of an Automated Baggage Handling System within a service contract environment. This includes managing maintenance personnel, coordinating support for Neighbor Island flight operations, and driving continuous improvement initiatives across all maintenance functions. This role ensures operational excellence by aligning with customer expectations, subcontractor capabilities, and internal performance standards.

Essential Functions (Job Duties and Responsibilities):

  • Manages a medium sized and complex maintenance contract

  • Manages the daily operation, leads and sets direction of the maintenance team.

  • Manages team performing a variety of interrelated activities.

  • Leads and provides direction to technicians to complete needed maintenance.

  • Participate in weekly, monthly and quarterly meeting with customers and customers’ agents to review performance

  • Administer CMMS documentation for all maintenance work orders, PM's, parts inventory, and labor hours.

  • Improve capability and capacity of maintenance personnel.

  • Plan and manage resources to ensure the cost effective execution of maintenance.

  • Train, manage, and lead employee performance to insure continuous improvement.

  • Coordinate and collaborate with other departments to solve problems as needed and set plans for meeting Airline's goals.

  • Process administrative work that supports the process.

  • Ensure a safe work environment for employees and ensure that safe work practices are utilized.

  • Develop, maintain, and enforce site specific policies and procedures including but not limited to: Communication plans, safety plans, contingency plans, attendance, quality control of craftsmanship, inventory management, training requirements, PLC code control (per TSA's PODS 4.2 guidelines).

  • Maintain and keep all Airport BHS PLC and SERVER Licenses current and track in the CMMS system.

  • Assist Airport in administering the spare parts allowance and assist Airport with audits of spare parts inventory.

  • Create and enforce employee mandatory tool lists

  • Promote training initiatives

  • Generate standard operating procedures.

  • Conduct BHS failures root cause assessments.

  • Conduct ongoing BHS Assessments

  • Maintain current software licenses with Airport and vendors

  • Track and administer BHS parts warranty program

  • Provide written reports of any kind requested by the City

  • Manage Site P&L to achieve budgetary cost and margin goals

  • Sets priorities, distributes work, monitors progress and quality.

  • Methodologically analyzes and improves departmental processes and people development.

  • Continuously improves performance of the maintenance crew.

  • Locates improvement opportunities, makes an improvement plan and executes the plan.

Required Education and Experience:

  • 5+ years of experience with maintenance management and managing employees, leading, motivating, and mentoring teams

  • Technical education in Electrical, Mechanical, or Control Systems Engineering or similar to Baggage Handling Systems solutions (BHS).

  • 5+ years of experience in a technical role with a strong background in electromechanical systems.

  • 3+ years of leadership experience in maintenance or engineering team management.

Preferred skills

  • Proven team leadership and performance management skills.

  • Excellent verbal and written communication skills in English; proficiency in the local language is preferred.

  • Effective interpersonal and organizational skills with the ability to coordinate cross-functional teams.

  • Strong technical knowledge of electrical, mechanical, and control systems.

  • Airport, baggage handling or parcel systems, airline, or similar experience preferred.

Other Requirements:

Must be able to attain and sustain an Airport I.D. Badge

Knowledge-Skills-Abilities (Competencies):

  • Strong client interface and professional presentation

  • Ability to multitask

  • Strong Microsoft office skills – Excel, Word Processing and Outlook

  • Entrepreneurial attitude – problem solving and innovation

  • Able to communicate (written and verbal) both within the organization

  • Organizational and time management skills

  • Capable of analyzing issues and developing solutions

  • Strong work ethic, technical affinity, ability to grow and mentor as company expands

  • Ability to be creative and innovative, and overcome objections and turn them into opportunity

  • Confidence and professionalism in representing the Company

Position Type/Expected Hours of Work:

This is a full-time position, Monday through Friday, 8:00 a.m. to 5 p.m.  With the expectation to manage a 24/7 operation.

Travel:

This position requires up to 10% travel.  

Supervisory Responsibility:

Oversee and Manage O&M team and subcontractors

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The Company
HQ: Veghel
7,500 Employees
Year Founded: 1949

What We Do

Vanderlande is the global market leader for future-proof logistic process automation at airports. The company is also a leading supplier of process automation solutions for warehouses and in the parcel market. Vanderlande’s baggage handling systems are capable of moving over 4 billion pieces of baggage around the world per year. Its systems are active in more than 600 airports including 12 of the world’s top 20. More than 52 million parcels are sorted by its systems every day, which have been installed for the world’s leading parcel companies. In addition, many of the largest global e-commerce players and retailers have confidence in Vanderlande’s efficient and reliable solutions. The company focuses on the optimisation of its customers’ business processes and competitive positions. Through close cooperation, it strives for the improvement of their operational activities and the expansion of their logistical achievements. Vanderlande’s extensive portfolio of integrated solutions – innovative systems, intelligent software and life-cycle services – results in the realisation of fast, reliable and efficient automation technology. Established in 1949, Vanderlande has more than 7,500 employees, all committed to moving its customers’ businesses forward at diverse locations on every continent. With a consistently increasing turnover of 1.8 billion euros, it has established a global reputation over the past seven decades as a highly reliable partner for future-proof logistic process automation. Vanderlande was acquired in 2017 by Toyota Industries Corporation, which will help it to continue its sustainable profitable growth. The two companies have a strong strategic match, and the synergies include cross-selling, product innovations, and research and development.

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