Nurse Navigator RN

Our mission:   'To provide comfort and care through life's journey’ Join our team today! 

General Summary:

As a Hospice Nurse Navigator, you will serve as a trusted clinical advisor and community liaison, working across healthcare settings to identify patients appropriate for hospice care, educate providers and partners on hospice services and benefits, coordinate seamless transitions into care, and build strong, lasting referral relationships. This role combines clinical navigation + outreach strategy, making it ideal for an RN who enjoys both care coordination and community engagement.

This position is full-time and based out of our Jamestown office location and serving the surrounding communities.

Essential Functions:

• Guide providers and families in understanding hospice eligibility and care options
• Facilitate hospital referrals, admissions, and care transitions
• Coordinate with clinical and admissions teams to ensure timely patient access
• Support documentation and assist with physician orders for admission
• Provide in-services, presentations, and one-on-one education to healthcare partners
• Promote understanding of hospice philosophy, benefits, and services
• Provides education and training to internal team members and partner facility staff to promote collaboration, strengthen clinical best practices, and ensure consistent, high-quality care delivery across the continuum.
• Serve as a subject matter expert in end-of-life care
• Develop and maintain strong referral partnerships with physicians, hospitals, and community organizations
• Execute a strategic territory plan to grow hospice awareness and appropriate referrals
• Participate in understanding referral trends and adjust outreach efforts
• Serve as a visible, trusted presence throughout the healthcare community
• Collaborate with community relations, marketing, education, and clinical teams

Benefits:

We offer a robust benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, short-term and long-term disability, and a generous time off package.

We have a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Pay Range: Starting at $34.67/hour (based on experience)

Expectations of all Employees
Support the mission, vision and values through unequaled quality patient care, professional competence, collaboration, communication, innovation, accountability, ownership and provide support to the entire agency regardless of their primary office location.

HIA Health has HEART
Honor - We accept the honor of service to hospice patients, families, and communities.
Excellence - We strive for excellence in my work, as we stand on hallowed ground.
Attitude - We choose a positive attitude at work.
Respect - We treat people with the same respect I wish to be given.
Teamwork - We value everyone’s contribution in delivery of care, operation of the organization and stewardship of our resources.

Education, Certificates and Experience:

• Active Registered Nurse (RN) license in ND and MN
• 3–5+ years of nursing experience (hospice, palliative care, or LTC preferred)

• Valid driver’s license and ability to travel locally
• Experience in hospice, home care, or end-of-life care
• Background in outreach, education, or healthcare marketing
• Strong public speaking and relationship-building skills