As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
How You Will Contribute:
As an NPI Manufacturing Test Engineer, reporting to the Manager of NPI RSP Test Engineering, you will play a pivotal role within the NPI Operations organization. You will support test development, provide insights from the factory floor, and contribute to sustaining and optimizing the production line. Your role will involve identifying yield-impacting issues, proposing corrective actions, and implementing solutions to improve test performance and capacity.
Collaborating with cross-functional teams such as other Test Engineers, Process Engineers, Product Engineers, Contract Manufacturers, and Operators, you will work with internal and external partners to achieve key product performance criteria during the product lifecycle. You will provide technical expertise and opinions on test hardware and software architecture.
You will oversee the manufacturing floor at our Bangkok area Contract Manufacturing partner, identifying areas for improvement in operator handling, test efficiency, and test hardware. You will help develop tools and instructions to refine automation processes and improve scalability in product manufacturing. This role requires on-site presence one to two days per week, with the remainder working from a home office.
Primary Responsibilities:
- Drive continuous improvement for product yields, test time, and cost reduction.
- Enhance fault isolation, failure analysis, and troubleshooting tools for Engineers and Operators.
- Assist with production scaling, including GR&R, optimization, commissioning, maintenance, and qualification activities for Ciena’s PON and DCOM products.
- Support CM teams in failure analysis, root cause identification, and corrective action implementation.
- Collaborate effectively with cross-functional teams.
- Apply technical understanding of testing and manufacturing processes for transceiver components, both optical and electrical.
- Work independently in a fast-paced environment with reliability and commitment to customer satisfaction.
- Demonstrate self-motivation, strong organizational skills, and a willingness to learn.
The Must Haves:
- Bachelor’s or Master’s degree in Electronics/Electrical Engineering, Engineering Physics, or Physics.
- Solid understanding of optical concepts such as insertion loss and polarization.
- Basic knowledge of electronics, including schematics and board files.
- Programming experience in Python.
- Experience with manufacturing software development.
- Fluency in Thai and English (written and verbal).
- Able to travel to Canada/United States.
Assets:
- Proficiency in Linux OS environments.
- Programming experience in C#.
- Familiarity with continuous improvement/continuous development workflows and tools such as Jira, GitHub, and Docker.
- Expertise in databases and data analysis tools.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
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What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world.
For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future.
Corporate/Brand Values:
• Customer First
• Integrity
• Velocity
• Innovation
• Outstanding People
We're the perfect size for you to make an impact. W
Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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