NPI - Field Support Engineer (m/f/d) - Ebeam Technology/Semiconductor Industry

Posted 23 Minutes Ago
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Heimstetten, München, Bayern
Mid level
Semiconductor
The Role
The Field Support Engineer will manage technical domains in manufacturing, create technical documents, monitor and troubleshoot processes, initiate productivity projects, provide training, and ensure effective communication during escalations for semiconductor production.
Summary Generated by Built In

Applied Materials is the world market leader for special systems and manufacturing processes in semiconductor, electronics and display technology. We not only provide the technology that powers nearly every new chip and advanced display in the world, but also our innovations shape the technology of the future. ~33,000 employees worldwide work in research and development, production, sales, and service.

Our subsidiary, Integrated Circuit Testing GmbH (ICT GmbH), with ~160 employees, develops and produces electron microscopes, the heart of our machines, which monitor processes in semiconductor production and classify the smallest defects on wafers. To meet the rapidly increasing demand from our customers in the semiconductor industry, our location near Munich, Germany is constantly growing.

With a strong intension to expand our newly founded supplier performance engineering team in our facility near Munich, we are looking for experienced Field Support Engineer (m/f/d), with a strong background in manufacturing processes, to manage the technical domain of Applied Materials cutting-edge suppliers as part of the operation division.

You’re eager to;

  • be a part of highly qualified engineering team, to efficiently manage the manufacturing as well as technical domain of complex modules developed by our R&D team

  • collaborate with other engineers to ensure a prompt execution as well as efficient and smooth production

  • take a lead on driving our suppliers to excellence for enabling smooth manufacturing processes in our facility near Munich

Key Responsibilities :

  • Create technical documents for NPI columns

  • Monitoring, troubleshooting and corrective maintenance

  • Take part in FRU decisions and ensure FRU checklist is met

  • Drive FSS monitoring capabilities

  • Initiate productivity and cost reduction projects

  • Reduce monitoring and corrective maintenance effort (labor, cost of materials)

  • Training and certification –

  • Training strategy definition with AGSTS: take part in curriculum creation and maintenance

  • Create training material

  • Expert trainer

  • Escalation liaison

  • Connecting ICT to the field as tier 4 owner, like being part of the escalation flow

  • Column DFS – take part in column design reviews, understand service implication and work with GPS to resolve challenges

  • CIP – Failure Analysis control and loop closure owner

  • Own failure analysis effectivity and loop closure (corrective action), ECO’s control (for field aspects)

Skills & requirements :

  • Bachelor’s degree or comparable education in electrical, mechanical engineering with minimum of 3 years of industry experience

  • Hands-on field experience in maintenance and operation

  • Have solid experience and knowledge in equipment design, manufacturing, testing, installation, commissioning, troubleshooting and repair as well as having wide knowledge in new technologies

  • In-depth knowledge of business standard specifications, codes, and standards, with knowledge of engineering practices and economic principles, calculation methods and design details is required

  • Fluency in English and German

  • Willingness to travel at least 50% of the time

Your benefits:

  • An exciting, international, and dynamic environment, working in a high technology company with human touch

  • Extensive further education offers, individual training, learning & development opportunities, and cooperation with experienced employees

  • Company pension scheme with the possibility of top-up via salary conversion and disability insurance

  • Travel insurance, can also be used privately

  • Capital-forming benefits

  • 30 days of vacation

  • Bonus program

  • Membership in selected fitness studios

  • Free beverages, fresh seasonal fruits & vegetables

  • Employees can enjoy meals at a reduced cost through our cafeteria's subsidized pricing

Sounds interesting? Then it is best to apply via our online portal. If you have any questions, please do not hesitate to contact me at [email protected]

Know more through our YouTube channel!

 Applied Materials Integrated Circuit Testing GmbH
 Ammerthalstrasse 20
 85551 Heimstetten near Munich
 www.appliedmaterials.com

Qualifications

Education:

Bachelor's Degree

Skills:

Certifications:

Languages:

Years of Experience:

4 - 7 Years

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 50% of the Time

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Top Skills

Electrical Engineering
Mechanical Engineering
The Company
HQ: Santa Clara, CA
23,282 Employees
On-site Workplace
Year Founded: 1969

What We Do

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible a better future.

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