Reporting Relationships: Front Desk Monitor reports to the Program Director.
Position Summary: Works within the guidelines of AAPCI and carries out its functions, policies and procedures; observing the schedules in the facility and adhering to its established personnel policies and practices.
Principal Duties and Responsibilities:
Under the general supervision of the Program Director, the Front Desk Monitor is expected to perform the following principal duties and responsibilities.
- Ensure front desk coverage and authorize entrance and departure of employees, tenants, visitors, and other persons to guard against theft and maintain security of premises.
- Patrol premises and conduct perimeter checks to prevent intrusion and ensure security of doors, windows, and gates of every floor.
- While making rounds, check every floor and make sure that the premises is safe and secured.
- Also check stairwells, fire exits, mechanical room, fire extinguishers and pull boxes and report problems to the Building Management or Program Director when Building Management is not available.
- Staff desk
- Make sure that all visitors' sign in the visitor's log sheet and maintain a shift log.
- Respond to alarms and investigate disturbances.
- Complete reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Document all incidents as they occur in a timely manner and follow agency and funder procedures as it relates to incident reporting.
- Call police or fire department in cases of emergency, such as fire or presence of unauthorized persons.
- Performs other related duties as may be requested by immediate supervisor and in his/her absence the Program Director.
Minimal Qualifications:
Degree Requirement: High School diploma or equivalency and at least 21 years of age.
Knowledgeable and trained on Fire Panel use.
Valid Certified Fire Safety Coordinator License (F80, S95) with at least two (2) years’ experience in the security field.
Other Qualifications:
- Must have related experiences or formal education on residential settings, homeless shelters, and/or supportive housing programs.
- Must be able to work a flexible schedule, follow detailed procedures, and have good customer service skills.
- Must be able to work collegially and independent of intensive supervision.
- Attends all internal trainings, and other mandated trainings scheduled by funding agency.
Compensation and Benefits
Base salary range and benefits information for this position are being included in accordance with requirements of New York State and City pay transparency laws. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individuals’ competencies, education/professional certifications, qualifications/experience and performance in the role.
Compensation
The base salary compensation range being offered for this role is $42,000.00 per year.
Benefits
AAPCI provides a competitive benefit package which includes the following (eligibility requirements apply):
- Health and Welfare Benefits: Medical (including prescription coverage), Dental & Vision
- Commuter Benefits
- Employee Assistance Program
- Paid Holidays, Annual Paid Time Off (23 days)
- Life Insurance
- Long Term Disability
- Retirement Benefits Plan (403B)
- You may also get your college student debt forgiven tax free on Federal Direct Loans created under the College Cost Reduction and Access Act of 2007, PSLF, if you work full-time and after making 120 qualifying monthly payments under a Qualifying Repayment Plan.
Equal Employment Opportunity Employer
AAPCI is committed to providing Equal Employment Opportunity to all qualified applicants without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
Skills Required
- High school diploma or equivalency and at least 21 years of age
- Valid Certified Fire Safety Coordinator License (F80, S95)
- At least two (2) years' experience in the security field
- Knowledgeable and trained on Fire Panel use
- Related experience or formal education in residential settings, homeless shelters, and/or supportive housing programs
- Ability to work a flexible schedule, follow detailed procedures, and provide good customer service
- Ability to work collegially and independently with limited supervision
- Attend internal and mandated funding agency trainings
What We Do
The African American Planning Commission, Inc. (AAPCI) is a New York City-based 501(c)(3) nonprofit organization dedicated to reducing homelessness. The organization addresses critical issues including domestic violence, HIV/AIDS, mental illness, substance abuse, and the shortage of affordable housing. AAPCI provides comprehensive social support services and develops transitional and affordable housing to help individuals and families remain stable and independent within their communities.
