NOW HIRING: INTERNET SALES MANAGER

Posted Yesterday
Be an Early Applicant
McKees Rocks, PA, USA
In-Office
Entry level
Automotive • Retail • Transportation
The Role
Manages internet sales operations for automotive dealerships by improving lead response times, customer engagement, CRM follow-up, appointment setting, and conversion performance. Analyzes sales KPIs, identifies missed opportunities, supports digital retail and online-to-showroom processes, and coaches sales team members. The role also focuses on customer satisfaction, sales growth, dealership market share, and maintaining an accountable, high-performing internet sales operation.
Summary Generated by Built In
  • Work closely with Sales Managers and Sales Consultants to maximize internet sales opportunities

  • Develop and implement strategies to improve lead response times and customer engagement

  • Monitor and analyze internet sales KPIs and dealership lead performance

  • Identify lost or overlooked sales opportunities and develop strategies to re-engage customers

  • Maintain consistent phone, email, text, and CRM follow-up

  • Help improve digital retail and online-to-showroom processes

  • Coach and motivate team members to improve appointment and closing performance

  • Maintain a high level of customer satisfaction throughout the vehicle shopping and purchasing process

  • Identify opportunities to increase sales volume and dealership market share

  • Help create an efficient, accountable, and high-performing internet sales operation

Qualifications

The ideal candidate will have:

  • Previous automotive sales, internet sales, BDC, or dealership management experience

  • Experience with automotive internet lead management

  • Experience using Tekion CRM

  • Strong understanding of dealership CRM processes and lead follow-up

  • Knowledge of automotive digital retailing and online vehicle shopping

  • Strong leadership and team-development skills

  • Excellent written and verbal communication abilities

  • Strong phone, email, and text communication skills

  • Proven ability to convert internet inquiries into dealership appointments

  • Understanding of automotive sales KPIs and conversion metrics

  • Strong organizational and time-management skills

  • Ability to manage multiple priorities in a fast-paced dealership environment

  • Self-motivated, competitive, and accountable for results

  • Ability to coach, motivate, and develop a high-performing sales team

  • Strong commitment to customer satisfaction and the overall dealership experience

Previous experience as an Internet Sales Manager, Automotive BDC Manager, BDC Director, Automotive Sales Manager, Digital Sales Manager, Internet Sales Consultant, Automotive Sales Consultant, Internet Lead Manager, CRM Manager, or Automotive Business Development Manager is highly desirable.

What We Offer

Diehl Automotive provides the resources, inventory, technology, and management support necessary for successful automotive professionals to grow their careers.

We offer:

  • Competitive compensation

  • Performance-based earning opportunities

  • Strong internet lead volume

  • Established dealership operations

  • Extensive new and pre-owned vehicle inventory

  • Digital marketing and internet lead support

  • Medical, dental, and vision insurance

  • 401(k) retirement options

  • Paid time off

  • Employee vehicle purchase and service discounts

  • Professional training and development

  • Career advancement opportunities within Diehl Automotive

  • Supportive management team focused on growth and performance

  • Fast-paced, professional automotive sales environment

Automotive Internet Sales Manager Jobs in Robinson Township & Moon Township, PA

This position is an excellent opportunity for automotive sales professionals throughout the Greater Pittsburgh and Western Pennsylvania area.

Diehl of Robinson is conveniently located for candidates from Robinson Township, North Fayette, Imperial, Oakdale, McKees Rocks, Kennedy Township, Carnegie, Crafton, Coraopolis, Pittsburgh, and surrounding Allegheny County communities.

Diehl of Moon is conveniently located for candidates from Moon Township, Coraopolis, Sewickley, Hopewell, Aliquippa, Imperial, North Fayette, Robinson Township, Beaver County, Pittsburgh International Airport, and the western Pittsburgh area.

Candidates searching for Internet Sales Manager jobs in Pittsburgh PA, Automotive BDC Manager jobs, Dealership BDC Manager positions, Automotive Internet Sales jobs, Digital Sales Manager jobs, Automotive Sales Manager jobs, Tekion CRM jobs, Car Dealership Sales Manager jobs, Internet Lead Manager positions, or automotive dealership careers in Western Pennsylvania are encouraged to apply.

Ready to Take Your Automotive Sales Career to the Next Level?

If you're an energetic automotive professional who understands the importance of speed-to-lead, consistent follow-up, CRM accountability, appointment setting, conversion rates, digital retailing, and customer experience, we want to hear from you.

Bring your leadership skills, automotive sales experience, competitive drive, and ability to turn online opportunities into vehicle sales to Diehl of Robinson and Diehl of Moon.

Apply today and become part of Diehl Automotive — a growing dealership organization committed to performance, professional development, and an exceptional customer experience.

Diehl Automotive is an Equal Opportunity Employer.

Skills Required

  • Previous automotive sales, internet sales, BDC, or dealership management experience
  • Experience with automotive internet lead management
  • Experience using Tekion CRM
  • Strong understanding of dealership CRM processes and lead follow-up
  • Knowledge of automotive digital retailing and online vehicle shopping
  • Strong leadership and team-development skills
  • Excellent written and verbal communication abilities
  • Strong phone, email, and text communication skills
  • Ability to convert internet inquiries into dealership appointments
  • Understanding of automotive sales KPIs and conversion metrics
  • Strong organizational and time-management skills
  • Ability to manage multiple priorities in a fast-paced dealership environment
  • Ability to coach, motivate, and develop a high-performing sales team
  • Strong commitment to customer satisfaction and the overall dealership experience
  • Previous experience as an Internet Sales Manager, Automotive BDC Manager, BDC Director, Automotive Sales Manager, Digital Sales Manager, Internet Sales Consultant, Automotive Sales Consultant, Internet Lead Manager, CRM Manager, or Automotive Business Development Manager
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The Company
HQ: Butler, PA
232 Employees
Year Founded: 1995

What We Do

Diehl Automotive Group consists of multiple dealership campuses across Pennsylvania and Ohio. They offer new and pre-owned vehicles from a wide array of manufacturers, including Chrysler, Dodge, Jeep, Ram, Toyota, and Volkswagen. In addition to vehicle sales, the group provides professional maintenance and repair services, along with specialized body and collision repair through their network of Diehl Collision Centers.

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