Norwegian speaking Support Specialist for Sensio

Posted One Month Ago
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Malmö, SWE
Hybrid
Entry level
Artificial Intelligence • Healthtech • Internet of Things • Software
The Role
Provide Norwegian-language technical support to municipal and other customers through portals, phone, and email. Troubleshoot welfare technology issues, collaborate with developers on bugs and improvements, configure and test equipment, and improve support processes and documentation. The role involves working with IoT devices, mobile applications, cloud services, and digital solutions across Sweden, Norway, and Denmark.
Summary Generated by Built In
Do you thrive on technology, customer service, and helping people? Are you fluent in Norwegian and want to work with solutions that make a real difference in people's everyday lives?

At Sensio, we develop and deliver welfare technology that helps older adults, care recipients, and healthcare professionals across the Nordic region. Our solutions are used every day to create safer living environments and more sustainable care services.

We are now looking for a Norwegian-speaking Support Specialist to join our Nordic Technology & Support Team in Malmö.

As a Support Specialist, you will become an important part of our Nordic support team, with a primary focus on supporting our Norwegian customers. You will help users get the most value from our products and solutions while collaborating closely with colleagues across support, technology, implementation, and product development.

No two days are the same.

A typical day may include:

  • Helping a municipality troubleshoot a technical issue

  • Responding to inquiries through our support portal, phone, and email

  • Collaborating with developers on bug reports and improvement suggestions

  • Configuring and testing equipment before customer delivery

  • Contributing to improvements in processes, documentation, and ways of working

  • Working closely with colleagues and customers in Sweden, Norway, and Denmark

You will work with modern welfare technology, IoT devices, mobile applications, cloud services, and digital solutions that are used by thousands of people every day.

Skills Required

  • Fluent Norwegian
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The Company
HQ: New York, NY
Year Founded: 2017

What We Do

Sensio is a leading provider of fall prevention and silent nurse call systems. Its AI solutions translate sensor data into decision support for care professionals, aiming to create more time for person-centred care.

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