Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
At Thermo Fisher Scientific, our industry-leading scale provides unparalleled commercial reach, unique customer access, and a global footprint. Within our Chemical Analysis Division (CAD), we deliver innovative analytical instrumentation and services across diverse end markets including Environmental, Energy, Chemicals, Mining, Food Safety, Life Sciences, and Recycling.
Our Process Monitoring solutions enable customers to optimize industrial processes, ensure compliance, and improve operational efficiency. Instruments are deployed both in-field and in-line, where reliability, adaptability, and performance are critical.
The North America Process Monitoring Manager is a commercial leadership role responsible for driving sales growth, market share expansion, and operational excellence across the United States and Canada for the Process Monitoring product lines.
This role leads direct sales teams and works closely with channel partners, product marketing, and service organizations to execute strategic growth initiatives. The position is accountable for achieving quarterly and annual revenue targets, owning forecast accuracy, strengthening customer relationships, and developing a high-performing commercial organization.
The North America Process Monitoring Manager plays a key role in shaping regional strategy while ensuring disciplined execution aligned with Thermo Fisher Scientific’s mission, values, and commercial standards.
Key Responsibilities
Commercial Leadership & Strategy
Achieve North America revenue and market share targets for the Process Monitoring product lines
Develop and execute regional commercial strategy aligned with division objectives
Own forecasting accuracy and pipeline management through disciplined SFDC utilization
Provide strategic market intelligence and competitive insights to divisional leadership
Drive growth through continuous improvement initiatives (PPI) within the commercial organization
Sales Team Management & Development
Lead, coach, and develop a high-performing direct sales team across North America
Support and align with channel managers and distribution partners
Implement Thermo Fisher Scientific management processes, including:
Talent selection and hiring
Performance Management Discussions (PMDs) and Individual Development Plans (IDPs)
Incentive compensation planning
Ethics training and policy compliance
Employee engagement initiatives
Establish clear performance metrics and accountability standards
Customer & Market Engagement
Build and maintain strategic relationships with key accounts, distributors, and industry partners
Regularly visit customers and sales territories to identify growth opportunities and support complex sales cycles
Ensure high levels of customer satisfaction and loyalty
Escalate and resolve critical customer issues with urgency and professionalism
Cross-Functional Collaboration
Partner closely with Product Marketing to drive effective lead generation and campaign execution
Align with service teams to ensure strong post-sale support and customer retention
Collaborate with global stakeholders to leverage best practices and share market feedback
Develop sales synergies across business units where applicable
Operational Excellence & Compliance
Fully implement commercial processes, systems, and procedures (including SFDC and forecasting tools)
Champion PPI methodologies to improve commercial effectiveness and efficiency
Ensure compliance with Thermo Fisher Scientific policies, financial guidelines, and applicable laws
Skills & Competencies
Proven leadership experience managing geographically dispersed sales teams
Strong customer focus and solution-oriented mindset
Ability to lead change and drive continuous improvement
Strong cross-functional collaboration skills across sales, marketing, operations, and manufacturing
Experience with CRM systems (SFDC preferred) and financial analysis tools
Excellent communication, presentation, and negotiation skills
Ability to lead meetings, facilitate best practice workshops, and influence stakeholders at all levels
Qualifications
Bachelor’s degree in Chemistry, Engineering, Physics, Business, or related discipline required
10+ years' sales experience within analytical instrumentation or industrial process monitoring markets with 2-3 years' experience in management
Strong understanding of customer drivers and applications within Environmental and Process Monitoring sectors
Demonstrated ability to set metrics and hold teams accountable for performance
Proven track record of achieving revenue growth and margin objectives
Travel Requirements
Approximately 30–40% travel within North America
Regular customer, distributor, and team visits required
Position Thermo Fisher’s portfolio as a strategic enabler of operational excellence.
Cross-Functional Leadership
Coordinate with product management to align roadmap priorities with Data Center market needs.
Partner with marketing to develop segment-specific campaigns and value propositions.
Lead cross-functional initiatives to support large strategic bids or framework agreements.
Market Intelligence & Voice of Customer
Gather competitive intelligence and market insights.
Provide structured feedback on customer requirements, pricing dynamics, and technology trends.
Contribute to long-range planning and strategic investment decisions.
Compensation and Benefits
The salary range estimated for this position based in Massachusetts is $130,900.00–$215,900.00.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
Skills Required
- Bachelor's degree in Chemistry, Engineering, Physics, Business, or related discipline
- 10+ years' sales experience within analytical instrumentation or industrial process monitoring markets
- 2-3 years' experience in management
- Strong understanding of customer drivers and applications within Environmental and Process Monitoring sectors
Thermo Fisher Scientific Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.
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Retirement Support — The package includes a 401(k) with a strong company match and an employee stock purchase plan, which are viewed as meaningful components of total rewards.
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Leave & Time Off Breadth — Starting paid time off around three weeks, along with paid holidays, sick time, bereavement, volunteer time, and options to add more, is consistently highlighted as a strength.
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Parental & Family Support — Paid parental leave for primary caregivers plus additional bonding time, together with adoption/fertility assistance and childcare benefits, provides robust family support.
Thermo Fisher Scientific Insights
What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
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