Insider One

North America Tech Partnership Director

Posted 12 Days Ago

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Hiring Remotely in United States

Remote

50K-180K Annually

Senior level

Marketing Tech • Software • Conversational AI • Generative AI

The #1 platform that brings everything marketing and customer engagement teams need in one place, to become unstoppable.

The Role

The Partnership Director will manage commercial relationships with technology partners and drive growth through onboarding, marketing strategies, and collaborative efforts with sales and customer success teams.

Summary Generated by Built In

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.

Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.

We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.

Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.

From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.

Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.

The Partnership Director will drive Insider One’s growth through supporting formation and management of mutually beneficial commercial relationships with Insider One’s channel partners in North America.

You will work cross-functionally across marketing, sales, onboarding and customer success teams, to help in the execution of go-to-market strategies and programs to drive selection, onboarding and enablement, and drive GTM with ISVs (e.g., AWS, Shopify, Snowflake, Treasure Data, Databricks, Meta, etc.) in your region. This role requires a thorough understanding of Insider One’s product capabilities, sales processes and partner ecosystem to ensure our go-to-market engine is primed and enabled to collaborate with strategic partners and drive mutual growth.

Responsibilities are categorized into two broad categories - Onboarding and Transacting with the Partners driving both Referrals from the partners and co-selling with them.

The ideal candidate enjoys new challenges that test their organizational, interpersonal, and leadership skills. They flourish in a team environment and work enthusiastically with colleagues outside the immediate team to achieve organizational goals.

What You Will Need

BS/BA degree required
10+ years of experience in partner sales and business development
Proven leadership experience within a SaaS company, managing relationships with Independent Software Vendors (ISVs)
Demonstrated ability to work cross-functionally with both large and emerging channel partners
High analytical skills with the ability to quickly understand complex issues and create simplifying frameworks that support company-wide understanding, decision-making, and action
Deep understanding of Solution Selling
Strong output orientation, with the ability to independently create high-quality, customer-facing content (presentations, datasheets, etc.)
Excellent project management skills, with the ability to manage multiple concurrent projects and meet deadlines
Experience with B2B SaaS (Software as a Service) business models
Experience in the marketing technology space is preferred, but not required

What You Will Do

Develop and strengthen commercial relationships with strategic technology partners (ISVs) across the region
Collaborate with Product and Product Marketing teams to build a deep understanding of the joint value proposition for each strategic technology partner
Enable Insider One’s regional sales and customer success teams on partner offerings and joint value propositions
Work closely with partners to ensure their sales and customer success teams gain a strong understanding of Insider One’s platform and the joint value proposition
Build and manage regional business plans to drive revenue through and with strategic technology partners
Partner with regional sales teams to support new acquisitions and expansions, leveraging strategic technology partners
Generate leads and manage pipeline created through and with technology partners
Collaborate with internal teams (Sales, Marketing, Onboarding, Customer Success) to grow and strengthen the Channels function
Leverage technology partners to elevate Insider One’s brand visibility and market presence in the region
Work with regional field marketing to involve technology partners in co-marketing initiatives, including Insider One vents and industry trade shows
Collaborate with Insider One’s global offices to enhance partnership practices, expand partner portfolios, create go-to-market plans, and drive joint expansion opportunities

What We Offer

Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together.
Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.
Help build the team you want to work with and enjoy rewarding referral bonuses.
Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
From global retreats to team-building activities, expect year-round events that turn into lifelong memories.

We aren't just hiring for a position; we are hiring for a mission — a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there.

To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.

If this sounds like who you are and where you aspire to be, we are excited to meet you.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

Please follow Insider One on LinkedIn, Instagram, X, Facebook and Medium!

Top Skills

Isv

Marketing Technology

SaaS

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The Company

1,512 Employees

Year Founded: 2012

What We Do

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience, proven in fifteen industries and more than 30 countries for more than a decade, to help teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement. Trusted by 2,000+ customers, including some of the world’s most loved brands like Samsung, L’Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines, and GAP, to accelerate growth, build customer love, and become a market leader. Loved by customers, recognized by analysts, Insider One is the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need, including AI, Customer Data Management, Cross-Channel Journey Orchestration, and Personalization, offering brands unrivaled product excellence within a single consolidated platform. Accolades include: - Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025 - Leader in the Gartner Magic Quadrant for Personalization Engines, 2025 - #1 Customer Choice: 2025 Gartner Voice of the Customer for Personalization Engines - Leader in the Forrester Wave for Experience Optimization Platforms, Q4 2024 - The Gartner Customers’ Choice for Multichannel Marketing Hubs in 2025 - The #1 G2 Leader in 11 categories, including CDP, Personalization Engines, Mobile Marketing, Customer Journey Analytics, SMS Marketing, WhatsApp Marketing, eCommerce Search, and eCommerce Personalization, with a perfect 100/100 user satisfaction score.