North America (NA) Sales Operations Manager

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Los Angeles, CA, USA
Hybrid
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
We help people be their best in the moments that matter.
The Role
Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.


Department Overview
Silvus Technologies was acquired by Motorola Solutions in 2025, and is now part of its ecosystem of safety and security technologies.

With deep roots in DARPA research, Silvus Technologies develops world-class advanced communications technologies that are reshaping the tactical communications landscape. From pure line-of-sight to extreme non-line-of-sight, Silvus radios form a self-healing, self-forming mesh network, enabling secure and reliable connectivity, including video and high-bandwidth data.
Job Description

THE OPPORTUNITY

The North America (NA) Sales Operations Manager works with and directly reports to the Senior Director, Sales Operations.  The successful individual in this role is focused on supporting the North America Silvus Sales VP and the sales teams with all operational tasks to drive efficiency across the sales team for forecasting and reporting. The North America Silvus Sales team is responsible for the sales of Silvus products, software and services via the extensive network of Channel partners and Direct customers through legacy MSI sales.  This position is eligible for 100% remote work depending on location.

ROLE AND RESPONSIBILITIES

  • Working closely with the Silvus sales Team to drive efficiencies and growth.
  • Provide support to the NA Sales VP and Silvus sales team:
    • Daily, weekly, quarterly and annual forecasting & committed view reporting.
    • Operation reviews and Quarterly Business review presentations and support.
    • Analyzing sales data to identify trends, opportunities, and areas for improvement.
    • Managing and maintaining CRM data to ensure accurate and up-to-date information.
    • Collaborating with the sales team to develop and implement sales strategies and tactics to drive growth and new opportunities.
    • Creating regular reports and dashboards to track sales performance and KPIs.
    • Driving sales forecasting and quota setting processes for the sales organization.
    • Identifying and implementing process improvements to streamline sales operations.
    • Providing training to the sales team on tools, processes, and best practices
    • Tracking and reporting on key sales metrics, such as conversion rates, win/loss analysis, and pipeline management.
    • On boarding new hires with required training.
  • Working with Global and International counterparts to drive new tools, processes and collaborations.
  • Working closely with finance, strategy and supply chain organizations to align on key objectives
  • Travel Requirements - up to 10% of the time, but variable (1-2 days every month may be required).

REQUIRED QUALIFICATIONS

  • Bachelor’s degree in business, technical, or related field from an accredited university or college
  • Minimum 6 years of experience in operations management or in sales
  • Advanced analytical and problem-solving skills to identify opportunities for sales process improvements and develop and implement new strategies
  • Financial skills and business acumen to understand sales profitability and opportunities
  • Experience of Salesforce / Zoho or related CRM and Tableau software
  • Advanced Excel skills
  • Excellent Google sheets, docs and slides skills
  • Research and reporting skills to analyze sales data and consumer trends to create sales forecasts
  • Good influencing, consensus-building and conflict-resolution skills
  • Knowledge of channel distribution strategy and programs an advantage
  • Must be a U.S. Citizen due to clients under U.S. government contracts. 
  • All employment is contingent upon the successful clearance of a background check and drug test.

PREFERRED KNOWLEDGE SKILLS AND ABILITIES

  • Master’s degree from an accredited university or college.
  • 8-10 years of demonstrated experience in operations management or in sales.
  • Ability to work under own initiative and self-motivation
  • Excellent communication skills
  • AI Skills an advantage
  • Possess critical thinking and investigative skills

Basic Requirements
  • Bachelor’s degree in business, technical, or related field from an accredited university or college
  • Minimum 6 years of experience in operations management or in sales
  • Advanced analytical and problem-solving skills to identify opportunities for sales process improvements and develop and implement new strategies
  • Financial skills and business acumen to understand sales profitability and opportunities
  • Experience of Salesforce / Zoho or related CRM and Tableau software
  • Advanced Excel skills
  • Excellent Google sheets, docs and slides skills
  • Research and reporting skills to analyze sales data and consumer trends to create sales forecasts
  • Good influencing, consensus-building and conflict-resolution skills
  • Knowledge of channel distribution strategy and programs an advantage
  • Must be a U.S. Citizen due to clients under U.S. government contracts. 

Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans

  • Medical, Dental, Vision benefits

  • 401K with Company Match

  • 10 Paid Holidays

  • Generous Paid Time Off Packages

  • Employee Stock Purchase Plan

  • Paid Parental & Family Leave

  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Motorola Solutions Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Motorola Solutions and has not been reviewed or approved by Motorola Solutions.

  • Healthcare Strength Benefits materials describe medical, dental and vision coverage effective on day one with multiple national carrier options and bundled prescription coverage. Feedback suggests plan choices, telehealth, and targeted care programs provide strong access and support for varied needs.
  • Parental & Family Support Policies outline robust paid parental leave and clear processes for family and medical leaves, with continued health coverage during leave. Feedback suggests these programs are employer‑verified and prominently documented in recent plan materials.
  • Leave & Time Off Breadth Company information highlights paid time off, paid holidays, and a Flex Time Off approach for many salaried roles alongside flexible work models. Feedback suggests time‑off policies are positioned to be usable and supportive of work‑life balance.

Motorola Solutions Insights

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The Company
HQ: Chicago, IL
23,000 Employees
Year Founded: 1928

What We Do

About Motorola Solutions | Solving for safer Safety and security are at the heart of everything we do at Motorola Solutions. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations.

Why Work With Us

We are a global family of driven, dynamic people who inspire and support everyone around us to be the best version of themselves. We embrace a “people first” philosophy – and are committed to creating and maintaining a culture of caring and inclusiveness. Are you ready to join our team and be a part of a close-knit community in a big company?

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