North America Client Executive

This position is remote, but preference will be given to those based within a commutable distance to Northwest Arkansas. 

The North America Client Executive will report directly to the Global Client Director to form a sales team responsible for supporting our client in Bentonville, AR. This is a direct customer facing / direct contributor role with emphasis on developing new customer contacts within existing account as part of a sales team. The position requires an elevated level of daily activities including prospecting, briefings, workshops, studies, demonstrations, and proposals. The ideal candidate will be a self-driven, highly motivated salesperson seeking an individual contributor support role in the sales organization.  

Core capabilities should include: 

• Solution selling experience. 

• Proven ability to work with customers to develop strong, trust-based relationships. 

• Demonstrated ability to coordinate resources to deliver a regular cadence of high-quality sales, service, and support. 

• Must be a problem solver with the ability to adapt and learn new concepts quickly. 

• Ability to self-assess and execute personal development plans to develop new skills. 

Responsibilities will include, but will not be limited to: 

• Identify new sales opportunities through comprehensive knowledge of the customer’s business strategy. 

• Work with existing and prospective customer contacts at all levels within the organization. 

• Develop & implement account strategy in collaboration with members of the Lexmark account team. 

• Prospecting, strategic questioning, and strong presentation skills. 

• Ability to effectively manage multiple projects. 

• Build and maintain a network of customer relationships to maintain & grow Lexmark's position with the customer by developing relationships with key contacts. 

• Work with multiple departments within Lexmark to escalate (as necessary) and resolve concerns or issues from the customer. 

• Acquire detailed knowledge of Lexmark hardware offerings and programs to provide expert recommendations in support of sales opportunities and sales goals. 

• The minimum expectation is to achieve annual revenue objectives. 

Job Requirements/Skills Needed:  

• 3+ years of direct sales experience. 

• Bachelor’s degree with an emphasis in communication, sales, or marketing. 

• Ability to travel up to 25%

• Preferred experience with computer, software, SaaS and other IT-related sales activities. 

• Preferred experience with Microsoft applications, especially D365 for CRM and forecasting. 

• Must be confident, highly motivated, enthusiastic, and results-driven to achieve sales goals. 

• Excellent oral and written communication skills. 

• Written and verbal fluency in English. 

• Clear, concise, and professional communicator. 

• Experience and proficiency with presentation and office productivity applications including Office 365. 

• Understanding of the sales process (funnel/sales stage development). 

• Ability to maintain composure to succeed in difficult conversations and escalations with large enterprise customer contacts. 

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