North America Billing Manager

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department OverviewNorth America Credit Team is a department of Motorola Solutions in Chicago, which gives you an opportunity for personal growth in a well-known organization. The center is a part of our global network which provides world-class finance, accounting, and purchasing services to Motorola branches in the US, Europe, Middle East, LATAM, and Africa. It is a dynamic environment where your ideas and input will be valued and where you will do some of the best work of your life.
Job Description

The Billing Manager leads the North America Project Billing Team and reports to the North America Senior Credit Manager. This role is responsible for overseeing the end-to-end project billing process, ensuring invoices are accurate and issued in compliance with contract terms, and adhering to GAAP and company policy. The Manager provides direct team supervision, mentorship, and drives process improvement initiatives. This role will be on a hybrid schedule based out of our Chicago, applicants should expect to be in office a couple of times per month.

Key Responsibilities

Billing Lifecycle Management & Compliance

• Oversee the end-to-end project billing process, ensuring invoices are accurate and issued in compliance with contract terms.

• Act as the final gatekeeper to ensure project milestones have been met before issuing invoicing.

• Maintain meticulous documentation of the billing processes for internal and external audits, ensuring all billing aligns with GAAP and company policy.

Team Leadership & Mentorship

• Direct management of the project billing team, including workload distribution, performance evaluations, and daily oversight of billing operations.

• Foster a culture of continuous improvement through regular 1:1 coaching, providing actionable feedback and creating clear professional development paths for team members.

Stakeholder Management & Analysis

• Work closely with Project Managers, AR Analysts, and other internal stakeholders to forecast billing and resolve billing discrepancies.

• Generate monthly reports on billing variances and unbilled revenue.

Process Improvement & Governance

• Identify opportunities for process optimization and lead the implementation of automated workflows to increase accuracy and reduce manual intervention.

Scope & Decision Making

• Operates with high autonomy and discretion over the NA Project Billing Team.

• Handles the end-to-end project billing process and serves as the final decision point for validating project milestones prior to invoicing.

• Acts as the primary escalation point for billing discrepancies and process issues.

Qualifications

• Bachelor's Degree with 5+ years of Accounting or Finance experience.

• Professional Experience: 5+ years in Accounts Receivable, Accounting Operations, or Order-to-Cash (OTC), complemented by at least 3+ years in a dedicated leadership or management capacity.

• Technical Proficiency: Advanced knowledge of Oracle, Salesforce, HighRadius, and Tableau. Expert-level command of Microsoft Office and Google Workspace.

• Leadership & Development: Demonstrated success in training and motivating diverse teams, fostering a high-performance culture through mentorship and open, constructive feedback loops.

• Communication & Collaboration: Exceptional interpersonal and communication skills, with the ability to partner effectively across international teams and maintain a customer-centric approach.

• Agility & Resilience: Proven ability to thrive in large, complex environments, with an inherent sense of urgency and the flexibility to re-prioritize workloads without compromising quality.

• Operational Excellence: Meticulous attention to detail and a strong "follow-through" mindset, particularly when navigating the unforeseen challenges of a global OTC ecosystem.

Target Base Salary Range: $90,000 - $110,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
 

Basic Requirements

• Bachelor's Degree with 5+ years of Accounting or Finance experience

Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.