We are looking for a NOC Analyst to join a project at a company specializing in the management of financial markets. The ideal candidate will be responsible for the continuous monitoring of network infrastructure and systems, ensuring service availability, performance, and security. Acts as the first line of response to incidents, identifying, analyzing, and resolving technical issues or escalating them when necessary.
Responsabilities:
- Monitor networks, servers, and systems 24/7 using monitoring tools
- Detect, analyze, and respond to incidents and alerts in real time
- Perform initial troubleshooting of network, hardware, and software issues
- Escalate incidents to Level 2/3 teams according to defined procedures
- Log, update, and document incidents in ticketing systems
- Ensure compliance with SLAs and operational KPIs
- Perform connectivity tests and performance checks
- Support scheduled maintenance activities and infrastructure changes
- Communicate clearly with internal teams and, when applicable, with customers
- Maintain updated technical documentation and follow operational procedures
Requirements
- Degree or training in IT, Networking, Systems, or a related field
- Previous experience in a NOC or technical support environment
- Solid knowledge of networking (TCP/IP, DNS, DHCP, VPN, LAN/WAN)
- Experience with monitoring tools (e.g., Nagios, Zabbix, SolarWinds, etc.)
- Familiarity with Windows and Linux operating systems
- Basic knowledge of network security
- Experience with ticketing systems (e.g., ServiceNow, Jira, Remedy)
- Ability to work in shifts (including nights/weekends, if applicable)
Benefits
- Employment Contract
- Health Insurance
- Meal Card
- Gym Ticket
- Hybrid work (3 days per week in the Porto office)
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Alongside | Build Great Products with Great Teams
Alongside helps VC-backed start-ups, scale-ups and digital-first enterprises accelerate their roadmaps by assembling elite, time-zone-aligned teams of software engineers, product managers and UX/UI designers, often in under 14 days. Our Porto HQ sits in Europe’s fastest-growing tech hub and taps a vetted global talent pool that lets you ship faster, reduce burn and stay laser-focused on product-market fit.
Why high-growth companies choose Alongside
• Top 1 % practitioners: rigorously screened full-stack, mobile, blockchain & AI/ML engineers, plus senior designers and product leaders. 
• Flexible engagement models: scale a single specialist, an entire squad, or an autonomous build-and-ship pod.
• End-to-end ownership: discovery → design → development → launch, with weekly velocity reports and transparent KPIs.
• Cost-efficient remote talent: New York, Porto, Pune & Hanoi offices give you round-the-clock progress without Silicon-Valley price tags. 
• Proven track record: core Alongside team took Arkive, the world’s first decentralised museum, from idea to funded product. We helped Circuit Security to secure 4.5M in funding and many other startups.
