NISSC 3 Systems Support Specialist III

Posted 2 Days Ago
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Mountain Village, CO, USA
In-Office
94K-162K Annually
Senior level
Aerospace • Information Technology • Professional Services • Defense
The Role
Provides onsite and on-call administration, maintenance, troubleshooting, and user support for mission systems in a TS/SCI environment. Responsibilities include resolving system, network, and software issues; applying patches and configuration changes; managing backups and restores; supporting databases; documenting incidents and operational activity; maintaining data integrity; and producing status reports. The role also requires coordinating technical tasks, ensuring procedural compliance, and mentoring junior personnel when assigned lead responsibilities.
Summary Generated by Built In
Overview

AMERICAN SYSTEMS is seeking our next Systems Support Specialist III !!!! 


AMERICAN SYSTEMS is seeking an Systems Support Specialist III

personnel to support the NISSC 3 program at Cheyenne Mountain, Colorado. These positions deliver technical and operational support for multiple mission systems by providing onsite and oncall coverage for system administration, troubleshooting, maintenance, and user support in a TS/SCI environment. Systems Support Specialists will help ensure operational readiness, data integrity, and highquality reporting to program leadership.

Responsibilities
  • Provide onsite and oncall system administration and operational support for mission systems at Peterson SFB.
  • Troubleshoot and correct system, network, and software issues impacting operations.
  • Conduct preventive and corrective maintenance, including applying patches, updates, and configuration changes.
  • Provide user support and training; resolve access and operation issues and capture recurring trends.
  • Collect, update, and maintain operational logs, incident reports, deficiency reports, and checklists.
  • Perform incident response, including triage, escalation, resolution, and documentation.
  • Perform backup and restore operations to protect mission data and ensure continuity.
  • Support system administration and database functions as needed.
  • Ensure procedural compliance and proper recordkeeping for audits and inspections.
  • Support performance optimization, data integrity, and management status reporting; for Lead roles, direct daytoday execution and mentor junior team members.
Qualifications
  • 7–10 years of relevant experience in systems or network administration, systems support, or similar technical roles in secure, missioncritical (DoW or similar) environments.

  • Strong leadership capabilities in directing project/task execution across domains such as maintenance, integration, and data management.

  • Experience allocating resources, monitoring progress, and ensuring quality deliverables.

  • Demonstrated ability to resolve operational issues and provide precise, timely status updates to management and stakeholders.

  • Experience managing schedules and aligning tasks with program objectives to support integrated operations across functional domains.

  • Strong documentation skills for logs, incident reports, and technical records.

  • Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or a closely related field,

  • OR equivalent DoW/Military training in systems administration, network operations, or a related technical discipline.

  • Minimum: Active TS/SCI clearance required to start.

  • Holds a DoW 8140 qualifying certification; one or more of the following (or equivalent) is required/preferred: Cloud+/ GSEC/ Security+/ SSCP


Notice of Anticipated Employment OpportunitiesThese positions are being posted in anticipation of future employment opportunities, which may become available beginning around June 2026. Actual hiring and start dates will depend on contract award, organizational needs and other factors. Candidates may be considered for these or similar positions as opportunities arise.


PAY TRANSPARENCY STATEMENT


AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $94,400.00/Yr. - USD $156,000.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.  Pay Transparency StatementAMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $96,800.00/Yr. - USD $161,500.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance. EEO StatementEEO Race/Sex/Disability Status/Veteran Status

Skills Required

  • 7-10 years of relevant experience in systems or network administration, systems support, or similar technical roles in secure, mission-critical environments
  • Strong leadership capabilities directing project or task execution across maintenance, integration, and data management domains
  • Experience allocating resources, monitoring progress, and ensuring quality deliverables
  • Ability to resolve operational issues and provide precise, timely status updates to management and stakeholders
  • Experience managing schedules and aligning tasks with program objectives for integrated operations
  • Strong documentation skills for logs, incident reports, and technical records
  • Bachelor's degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or a related field, or equivalent DoD or military training
  • Active TS/SCI clearance required to start
  • DoD 8140 qualifying certification, such as Cloud+, GSEC, Security+, SSCP, or equivalent
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The Company
2,235 Employees
Year Founded: 1975

What We Do

AMERICAN SYSTEMS is an employee-owned government services contractor that delivers professional, technical, information technology, engineering, analysis, testing, evaluation, and training solutions for complex national-priority programs. Based in McLean, Virginia, the company supports federal customers—particularly defense and other Department of Defense missions—with mission-essential and information engineering, digital engineering, systems integration, cybersecurity, cloud, data, and lifecycle IT services across critical public-sector environments.

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