Nhân viên hỗ trợ Giao nhận (HCMC)

Reposted 19 Days Ago
Be an Early Applicant
3 Locations
In-Office or Remote
Junior
eCommerce • Logistics • Other • 3PL: Third Party Logistics
The Role
The role involves handling incoming and outgoing documents, resolving delivery issues, coordinating with other departments, and maintaining inventory records while ensuring compliance with company rules.
Summary Generated by Built In
At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.

What can you expect as a FedEx team member?

  • Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
  • Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities
 
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are.  We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
 
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Nhân viên hỗ trợ Giao nhận (HCMC)
  • Chia chọn Tài liệu/hàng xuất và nhập theo quy trình khai thác.
  • Xử lý các trường hợp bất thường trong quá trình khai thác (hàng bể vỡ, lạc tuyến…)
  • Thực hiện scan và làm báo cáo.
  • Phối hợp với bộ phận Giao nhận và Điều phối xử lý các tình huống nhận hàng bất thường.
  • Phối hợp với bộ phận Giao nhận và Điều phối xử lý các trường hợp hàng không phát được hoặc có yêu cầu khác từ khách hàng.
  • Liên lạc với khách xử lý các trường hợp cần thêm thông tin hoặc sự sắp xếp từ khách hàng.
  • Liên lạc với FedEx đầu ngoài hoặc các bộ phận có liên quan để có thêm thông tin phục vụ cho việc giao nhận hàng.
  • Thực hiện các thủ tục để hoàn trả hàng về gốc hoặc cho người gửi tại Việt Nam.
  • Ghi nhận và theo dõi hàng tồn kho.
  • Lưu trữ chứng từ theo quy định.
  • Thực hiện các nhiệm vụ khác theo sự phân công của người quản lý trực tiếp.
  • Tuân thủ nội quy lao động của công ty.

Kinh nghiệm:

  • Kinh nghiệm: có ít nhất 2 năm kinh nghiệm
  • Kỹ năng Microsoft office & PC; tiếng Anh giao tiếp.
  • Kỹ năng giao tiếp và giải quyết vấn đề.
  • Kỹ năng lập kế hoạch và tổ chức công việc.

Job Posting End Date:

Skills Required

  • At least 2 years of experience or 4 years in a related role for a higher level position
  • Microsoft Office proficiency
  • English communication skills
  • Communication and problem-solving skills
  • Planning and organizational skills

FedEx Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about FedEx and has not been reviewed or approved by FedEx.

  • Healthcare Strength Access to medical, dental, and vision coverage is highlighted for direct FedEx roles, often with short waiting periods and eligibility for part‑timers who meet hour thresholds. Feedback suggests these plans, combined with paid parental leave, are perceived as a strong part of the package.
  • Retirement Support A company 401(k) with match is emphasized, with eligibility beginning soon after hire in many roles and current plan materials maintained centrally. Feedback suggests this steady retirement vehicle helps offset base‑pay concerns for some roles.
  • Leave & Time Off Breadth Paid time off programs that can scale to multiple weeks, plus holiday and sick time, are called out across postings. Feedback suggests this time‑off breadth provides meaningful value alongside hourly wages, especially where overtime ebbs and flows.

FedEx Insights

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The Company
HQ: Memphis, TN
500,000 Employees
Year Founded: 1973

What We Do

FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and business services. We offer integrated business applications through our collaboratively managed operating companies — collectively delivering extraordinary service to our customers — using the expertise and reliability represented by the FedEx brand. Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 employees to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities. We owe our success as an industry leader to the more than 500,000 global team members who deliver exceptional customer service experiences day-in and day-out. Want to be part of this dynamic team?

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