New/Used Car Sales Manager

Posted Yesterday
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Oak Ridge, TN, USA
In-Office
Entry level
Automotive
The Role
Leads new and used vehicle sales teams, drives sales performance, develops sales strategies, manages inventory and pricing, trains and motivates staff, supports customer relationships, analyzes business metrics, negotiates vehicle purchases, and partners with dealership leadership to improve profitability and customer satisfaction. Requires automotive retail sales experience, leadership ability, strong communication, customer service skills, technology proficiency, and a valid driver’s license with a clean driving record.
Summary Generated by Built In

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Oak Ridge Nissan is seeking a dynamic and results-driven New/Used Car Sales Manager to lead our sales team in Oak Ridge, TN. This role is pivotal in driving sales performance, managing inventory, and ensuring an exceptional customer experience. The ideal candidate will have a strong background in automotive sales and proven leadership skills to motivate and develop the sales team.

Responsibilities
  • Lead and manage the new and used car sales team to achieve targeted sales goals.
  • Develop and implement effective sales strategies and processes.
  • Maintain strong relationships with customers to ensure repeat business and referrals.
  • Oversee inventory management and pricing strategies.
  • Train, coach, and mentor sales staff to improve performance and customer service.
  • Collaborate with other departments such as finance and service to maximize customer satisfaction and dealership profitability.
  • Analyze sales metrics to identify trends and opportunities for business growth.
  • Ensure compliance with company policies and legal regulations.
Requirements
  • Proven experience in automotive sales, preferably in a managerial role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to analyze sales data and develop actionable plans.
  • Self-motivated with a strong drive to achieve and exceed sales targets.
  • Knowledge of automotive industry and current market trends.
  • Familiarity with dealership management software is a plus.
  • Valid driver’s license and reliable transportation.
Benefits
  • Competitive compensation package.
  • Opportunities for professional growth and development.
  • Supportive and collaborative team environment.
  • Employee discounts on vehicle purchases and services.
  • Health and wellness benefits package available.
  • Location conveniently situated in Oak Ridge, TN.
About the Company

Oak Ridge Nissan is a premier automotive dealership dedicated to providing outstanding customer service and quality vehicles. Serving the Oak Ridge, TN community, we pride ourselves on our commitment to integrity, professionalism, and excellence. Join our team and contribute to a vibrant and growing dealership known for its customer-centric approach and strong community ties.

```We are looking for a New/Used Car Sales Manager to join our growing team! The right candidate will have a track-record of hitting goals and be enthusiastic about training and leading others. Day-to-day tasks include overseeing a team of sales people and supporting our customers.

Oak Ridge Nissan is an award-winning employer, having been recognized by the Nissan Award of Excellence and various other awards.  We offer factory training programs, ASE tuition reimbursements, and a clear career advancement trajectory. If you are looking for an award-winning team that knows how to get things done you should apply today.

 Benefits:

  • Competitive Pay
  • Flexible Working Hours
  • Health Insurance
  • 401(K)
 
Responsibilities
  • Work directly with customers to develop enriching relationships that improve client happiness and fuel the sales process
  • Establish trust among customers to establish strong network of clientele and prospects
  • Provide training and support to sales staff and assist in closing deals
  • Facilitate regular sales training for continue team growth
  • Demonstrate leadership by setting a clear vision and goals for the sales targeted performance
  • Engage and motivate the team to achieve key goals, performance expectations and standard methodology processes
  • Drive business through a high-level of involvement in day-to-day operations
  • Lead the negotiation process ensuring that customers understand their vehicle purchase options and pricing
  • Partner with General Manager plan and run vehicle inventory
  • Assist in running controllable expense elements for the New and Used Vehicle Departments
  • Analyze business metrics to resolve shortfalls and implement action plans to elevate performance
Qualifications
  • Automotive dealership management experience preferred
  • Shown success in auto retail sales
  • Confirmed leadership ability to mentor and train others
  • Excellent communication and customer service skills
  • Passionate about training sales team members and operating within a reciprocal environment
  • Enthusiastic personality with high-energy attitude
  • Ability to boost morale during the sales workday and improve profitability
  • Organization and follow-up skills
  • Experience and desire to work with technology
  • High School diploma or equivalent
  • Clean driving record and valid driver’s license
 
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Skills Required

  • Proven experience in automotive sales
  • Automotive dealership management experience
  • Demonstrated success in auto retail sales
  • Leadership ability and experience mentoring or training others
  • Strong team management and motivation skills
  • Excellent communication, interpersonal, and customer service skills
  • Ability to analyze sales data, identify trends, and develop action plans
  • Knowledge of the automotive industry and current market trends
  • Experience and willingness to work with technology
  • Strong organization and follow-up skills
  • High school diploma or equivalent
  • Valid driver's license and clean driving record
  • Reliable transportation
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The Company
HQ: Oak Ridge, TN
30 Employees
Year Founded: 2006

What We Do

Oak Ridge Nissan is a Nissan dealership serving Oak Ridge and nearby East Tennessee communities. It sells new, pre-owned, and certified Nissan vehicles, including cars, SUVs, and trucks, and offers vehicle financing, trade-in evaluations, certified service, and genuine OEM parts. Its factory-trained technicians provide maintenance and repairs, while the dealership emphasizes a transparent, customer-focused buying experience and long-term customer satisfaction.

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