Why Work For Us?
- Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
- 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
- Benefits – Medical, Dental, Vision, wellness program and more!
- Paid Holidays
- Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
- Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
- Free AAA Classic Membership
- AAA Product Discounts
- Tuition Reimbursement Program
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The New Product Specialist role drives sales and provides outstanding service by effectively matching Members with AAA's comprehensive product offerings.
This is a full-time, onsite position @ our Yuba City branch. Saturday availability is needed.
Essential Functions
The New Product Specialist acts in a sales capacity; actively promotes cross sales referrals, sales and branch promotions
Engage with the customer to identifying the most suitable product offerings
Actively approach incoming customers and Act as Subject Matter Expert in the branch for all new Product and Bundle Offerings
Effectively communicate AAA new products and value propositions with team members
Achieve monthly assigned sales goals
Consistently follow-up on leads and unsold quotes by phone and email. Makes outbound calls for lead generation
Actively works with Branch Team Members to generate referrals
Understands and actively promotes products and services to achieve individual goals in support of meeting organization goals and objectives
Overcomes obstacles that create barriers to Team Member or branch efforts
Identifies process improvement opportunities and proposes solutions
Acts as an agent for change while promoting AAA’s guiding principles and core values
Exhibits AAA guiding principles and core values
Knowledge & Skills
Natural closer who thrives in a sales driven environment
Proven experience in inside or outside sales, with the ability to upsell and close
Lead generation and proactive prospecting
Strong cold calling and follow-up skills
Confident in negotiating and building Member and customer value
Demonstrates sales and service skills. Able to effectively interact, face-to-face, with new, prospective and existing Members.
Ability to multitask in response to requests, requirements and Member/Team Member expectations.
Genuine passion for the sales discipline and for helping clients succeed
Good computer skills, proficient in both reading and basic arithmetic
Good written and verbal communication skills in person and over the phone
Ability to accept feedback and correct course as necessary
Education & Experience/Licenses & Certifications
Minimum Requirements:
High school diploma or GED
1-2 years of work experience with a preference for inside or outside sales
Preferred Requirements:
Experience working with sales and service standards and goals
Bonding and fingerprinting may be required
Current & valid drivers license with a clean driving history
Working Environment/ Minimum Physical Requirements
Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation may be required for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. May be required to work in one or more locations in a defined service area. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.
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Starting rates vary by region. Ranges start from $25.17 up to $29.97 hourly. This role is subject to an incentive plan that includes commissions. We expect most employees to earn between $0 - $15,000 in incentives annually, contingent on performance.Skills Required
- High school diploma or GED
- 1-2 years work experience (preference for inside or outside sales)
- Proven inside or outside sales experience with ability to upsell and close
- Lead generation, cold calling, and strong follow-up skills
- Ability to achieve monthly assigned sales goals and work on commission/incentive plan
- Good computer skills; frequent use of a personal computer
- Good written and verbal communication skills in person and over the phone
- Ability to multitask and accept feedback; strong customer service orientation
- Onsite work at Yuba City branch with Saturday availability
- Current and valid driver's license with a clean driving history
- Experience working with sales and service standards and goals
- Bonding and fingerprinting may be required
What We Do
AAA. Always here for our Members, communities, and you. Welcome to AAA Northern California, Nevada & Utah. For well over a century, we’ve continued our long-standing commitment to diligently serve our Members and communities. We have achieved this, and our exemplary reputation, by delivering our wide range of services that span from the roadside assistance we’re famous for; to automobile, homeowners, life and other personal lines of insurance; as well as travel services; and discounts that allow our Members to enjoy life both on and off the road. Beyond the top services we offer, there is still so much more to AAA. We also lead the way in the advocacy for alternative fuels and vehicles, encourage our employees to take advantage of the ability to volunteer their time to deserving organizations and causes in our communities, and offer an array of community focused programs such as car seat installation, teen safe driving, approved auto repair, and AAA battery round-up. Naturally, our leadership and excellence means finding the right individuals driven to continue and support the AAA commitment to serving our Members. We’re always looking for passionate people just like you to bring your unique perspectives and ideas to strengthen our team. Joining AAA means the opportunity to be yourself while building a successful career. You’ll also be able to take comfort in knowing that you’ll be covered by some of the best and competitive benefits in the industry
