New Product Development Analyst (U.S. and Canada)

Inside the Role

Provide the analytical and financial modeling foundation for the New Product Development team. This role is responsible for quantifying the commercial viability of bundled product propositions by demonstrating how integrated solutions can sustain or enhance profitability across all participating stakeholders, including DTNA, DTFS, insurance partners, aftermarket providers, and dealers, at targeted volume thresholds.
Develop and maintain multi-entity financial, margin, and volume models that translate product concepts into economically sound and scalable business cases. Support the U.S., Canada Product Lead through business analysis, pilot performance tracking, KPI reporting, competitive benchmarking, and analysis of existing customer survey and market insight data managed by Marketing. The role also provides analytical partnership and modeling support to the Mexico Product Lead to ensure alignment and scalability across markets.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Pay offered dependent on knowledge, skills, and experience

Benefits include:

• Annual bonus program

• 401K company contribution with company match up to 6% as well as non-elective company contribution of 3-7% depending on age

• 4 weeks paid vacation to start

• 13+ calendar holidays

• 8 weeks paid parental leave

• Employee Assistance Program

• Comprehensive healthcare plans and wellness programs

• Onsite fitness (at some locations)

• Tuition assistance

• Volunteer paid time off

• Short-term and long-term disability plans

What You Drive at DTFS

Build and maintain multi-entity margin models that quantify, for each bundle concept, the margin outcome for DTNA, DTFS, insurance partners, aftermarket partners, and dealers at varying volume levels; demonstrate with numerical evidence the volume thresholds at which propositions deliver target margins for every participating party.

Develop volume sensitivity and comparative models (bundled vs standalone economics); document model assumptions transparently; partner with Finance and Treasury (discount rate, hurdle rate, cost of funds, FX), Risk/Credit (loss and default assumptions), Remarketing and DTNA (residual values), and Pricing (rate strategies) to source and validate inputs; stress-test outputs.

Build and maintain product performance dashboards (Power BI) for the US and Canadian portfolio: pilot KPIs, adoption, profitability, channel mix, customer segmentation; author SQL queries against enterprise data warehouses (ALFA, ProCollect, eCredit Pro, FIPRO).

Partner with Finance, Treasury, Risk, Remarketing, and the centralized Pricing function to operationalize deal economics for new product proposals; build sensitivity analyses for rate, residual, and FX scenarios; support residual value analysis in partnership with Remarketing and DTNA.

Author detailed Product Requirements Documents (PRDs), user stories, acceptance criteria, and process flows for new products and pilots in support of the Product Lead.

Analyze and apply existing Voice of Customer (VoC) data, dealer surveys, and customer research outputs sourced from the Marketing function to inform business cases and pilot designs; synthesize survey data into structured insight summaries.

Conduct competitive intelligence research on US/Canadian captive and commercial finance competitors, with particular attention to bundled propositions in market; maintain a living competitive benchmark; provide reciprocal analytical support to the Mexico Product Lead during peak loads.

What You Bring to DTFS

• Bachelor's degree in Economics, Finance or Statistics or experience in lieu of degree
• Minimum of 3 years of overall work experience
• IT:SQL (extraction, joins, window functions)
• Power BI (or equivalent BI tool)
• Excel advanced modeling
• Working understanding of the commercial truck industry: new truck segments, dealer-OEM-captive sales models, customer profiles (fleets, owner-operators), and commercial truck lifecycle: sufficient to model bundle economics meaningfully
• Analytical skills in using data to identify trends; formulating and testing hypotheses; integrating information from a variety of sources; and evaluating statistical information
• Minimum of 1 year of experience:
• Commercial truck parts, warranties, and service contracts; basic awareness of how these products integrate into bundle economics
• Telematics and connectivity services
• Basic awareness of fleet telematics and connected vehicle services as bundle components
• Daimler internal systems (ALFA, eCredit Pro, eFunding Pro, FIPRO, ProCollect, Pega)

Exceptional Candidates Might Have

• Minimum of 1 year of experience with Agile / PRDs / JIRA / Confluence
• Functional Spanish for tri-country collaboration
• Python or R

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)- 

Charlotte, NC US. Relocation assistance is not available for this position.

Schedule Type: 

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

Daimler Truck Financial is the captive financial services provider for the Daimler Trucks North America family of commercial vehicle products, including Freightliner Trucks, Western Star, SelecTrucks, Sprinter Vans, Thomas Built Buses and Fuso. We have specialized in financing commercial vehicles for more than 40 years. This proven experience gives us critical insights into helping businesses overcome challenges unique to the trucking industry. Additionally, we offer a range of financing solutions that can be customized to meet each individual business's needs, from owner-operators to large fleet managers and nearly every venture in-between.

To achieve our goal of being the first-choice provider of vehicle financial products and services that support our brands, dealers and customers, we are looking for talented, diverse and inspired people with the skills, experience and innovative spirit to provide a first-class experience at every turn. We are committed to providing a great workplace environment that fosters a culture of openness, support and camaraderie. Our employee programs and benefits are reflective of our values and are designed to promote growth, balance and wellness in many aspects of your career and life.

Additional Information

• Applicants must be legally authorized to work permanently in the country of posting

• Final candidate must successfully complete a criminal background check

• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions

• EEO - Disabled/Veterans

Daimler Truck Financial Services is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935