The Role
Leads business development across the New England acute-care market by acquiring hospital clients, expanding existing accounts, negotiating contracts, and achieving revenue targets. Builds stakeholder relationships, develops territory growth strategies, identifies upsell opportunities, prepares proposals, conducts market research, and collaborates with account managers and commercial teams. Uses Salesforce to manage customer outreach and sales activities, analyzes industry trends, and travels throughout the assigned territory as needed.
Summary Generated by Built In
As Daniels Health continues to expand, we’re excited to welcome a Business Development Director to our team to oversee our New England market!
This role is key to driving new business within the acute care market (hospitals), with a focus on growing our client base and strategically expanding our book of business. The successful candidate will take ownership of an existing portfolio, build relationships with key stakeholders, identify upsell opportunities, and ensure customer satisfaction and performance targets are met.
At Daniels, we’re proud to be a leader in healthcare waste management—offering innovative, sustainable solutions that improve safety, reduce costs, and support compliance. We work with some of the largest hospital networks in the U.S. and are known for our data-driven approach, strong customer partnerships, and purpose-led culture.
Responsibilities
- Develop and execute growth strategies that align with defined key business metrics, in order to produce revenue growth, cost savings and profitability
- Focus on increasing the territory client base and expanding the regional book of business in order to achieve annual targets
- Formulate an effective customer call strategy to maximize opportunities within the territory, utilizing Salesforce as the primary Customer Relationship Management tool
- Travel within the designated territory as required to assess prospects and connect with customers
- Manage and retain relationships with existing clients and facilitate the transition of any new client connections across to the account manager to maintain day to day interactions
- Possess an in-depth knowledge of our full line of product and service offerings in order to present our value proposition to multiple levels throughout potential accounts
- Identify, map and match business strengths to the needs of clients.
- Prepare business proposals that focus on Daniels’ competitive advantage and value propositions to present to prospective clients
- Collaborate with our commercial team in the drafting and reviewing of client contracts
- Engage in contract negotiation with account prospects and existing customers
- Conduct market research for business opportunities and viable income streams
- Analyze industry trends (locally and internationally) to monitor the potential business impact
- Assist in portfolio management of current customers and drive upsell opportunities
- Produce reports on the territory successes and areas requiring development in conjunction with the Account Manager, constantly review all sales activities, targets, and strategies in order to maximize results
Requirements
- 7+ years of industry experience
- Strong relationship building and stakeholder management skills
- Experience with design and implementation of business development strategies
- Strong conflict resolution capabilities
- Proven ability to negotiate
- Hospital services or related service industry experience highly desirable
- Excellent verbal and written communication skills
- Possesses self-motivation and the ability to motivate a team
- Strong presentation skills with value based selling confidence
- Outstanding computer-based skills; Salesforce.com, Microsoft Office, etc.
Learn more about us and our mission!
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
Daniels Health conducts background checks and drug testing as part of the post‑offer hiring process.
Skills Required
- 7+ years of industry experience
- Strong relationship-building and stakeholder-management skills
- Experience designing and implementing business development strategies
- Strong conflict-resolution capabilities
- Proven negotiation ability
- Hospital services or related service-industry experience
- Excellent verbal and written communication skills
- Self-motivation and ability to motivate a team
- Strong presentation skills and confidence in value-based selling
- Strong computer skills, including Salesforce and Microsoft Office
Daniels Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Daniels Health and has not been reviewed or approved by Daniels Health.
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Healthcare Strength — Company materials indicate medical, dental, and vision coverage are available on day one. Early eligibility is cited as a contributor to overall compensation value in some roles.
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Leave & Time Off Breadth — PTO and sick time are advertised as starting on the first day. Predictable schedules in certain teams are highlighted as supporting the practical use of time off.
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Strong & Reliable Incentives — Sales and account roles highlight base pay plus uncapped commission and mileage reimbursement. These structures are portrayed as making total compensation competitive for those positions.
Daniels Health Insights
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The Company
What We Do
MAKING HEALTHCARE SAFER The philosophy that guides Daniels - striving to make a safer environment for everyone involved in healthcare. Daniels has operations in Australia, USA, Canada, New Zealand, UK, Europe and South Africa and is widely regarded as a leader of innovation in the medical waste space. Daniels' flagship product - the Sharpsmart collector, was launched in 1999 and is now used in thousands of healthcare facilities around the globe. It has been peer reviewed in numerous medical journals with findings that indisputably assert it as the safest sharps collector in the world. Through education, innovation and service, we are committed to make the healthcare industry safer for the people who work in it and continually drive the development of ecologically sustainable solutions to reduce the environmental impact of medical waste.
