New Business Team Leader

Job Posted 14 Days Ago Posted 14 Days Ago
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Bristol, England
Mid level
Information Technology
The Role
As the New Business Team Leader, you will manage workflow within the B2C New Business team, ensuring KPI performance and client satisfaction. Responsibilities include making outbound sales calls, handling inbound enquiries, generating sales leads, preparing presentations, maintaining Salesforce data, and supporting team training and administration. You will work with the B2C Sales Manager to implement strategy and improve processes.
Summary Generated by Built In

Hiring Manager - Tom Howson

Closing Date - 26th March 2025

The Opportunity

As the New Business Team Leader, you will be responsible for managing the workflow within the B2C New Business team and providing support to reports driving team KPI performance. You will ensure quality of instructions and overcome any challenges & ensure clients are satisfied through the services and products provided by Optimus.

The role will also involve:

  • Ensuring KPI’s are met by making outbound sales calls.
  • Be the first port of call for inbound sales enquiries.
  • Responsible for generating and converting sales leads in line with targets.
  • Attending broader Optimus monthly sales meetings whilst preparing relevant presentations.
  • Ensuring administration is carried out to support activity including recording call outcomes.
  • Ensure that customer needs are understood and documented in Salesforce.
  • Uploading team leads to Salesforce and reporting activity to the B2C Sales Manager.
  • Plan and work together with the B2C Sale Manager to help instil and reinforce the Landmark strategy and vision with the partners to ensure that you both have a clear understanding of what the future roadmap looks like.
  • Support wider team with the Landmark strategy and the requirements to design and deliver market leading products which provide solutions to clients.
  • Diligent use of all available sales tools & resources such as account plans, CRM systems.
  • Ensure accuracy of data in Salesforce and other administration activities.
  • Support the B2C Sales Manager with tasks where required including holiday cover.
  • Communicate with colleagues to ensure work is completed on time.
  • Delivering 1-2-1s and training to team members.
  • Reviewing processes to seek continuous improvement.
  • Reporting figures to B2C Sales manager regularly.

About You

You will be an experienced Salesperson who excels at building relationships swiftly and possesses outstanding communication skills, both written and verbal.

Ideal candidates will also have:

  • Strong interpersonal and relationship-building skills.
  • The ability to learn quickly.
  • Flexibility and adaptability in complex and evolving situations.
  • A tenacious 'can-do' attitude.
  • Experience as a Mortgage Broker, Mortgage Lender, or within an Estate Agency is desirable.
  • Experience with software and data products is preferable.
  • Management experience is desirable.

Top Skills

Crm Systems
Salesforce
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The Company
Brighton
439 Employees
On-site Workplace
Year Founded: 1995

What We Do

Landmark Information, part of the Daily Mail General Trust, is the UK’s leading provider of land and property search information, including digital mapping, environmental risk reports and sophisticated property management tools to all property professionals such as Architects, Surveyors, Lenders, Environmental Consultants and Estate Agents. Giving access to the largest repository of professional mapping and data in the UK – including, small and large scale digital mapping and data, GIS, historical maps, aerial photography and site intelligence reports, together with high-quality environmental risk and planning information. our focus on quality data enables us to provide unrivalled expertise and solutions that create peace of mind for our customers. We work closely with industry leaders including Ordnance Survey, the Environment Agency, the Coal Authority and the British Geological Survey which enables Landmark to offer the most accurate data and information which has established Landmark as one of the largest geographical information databases in Europe.

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