New Business Consultant

About Asteron Life

Asteron Life has been supporting New Zealanders for nearly 150 years.  We are here to help customers build bright futures and protect what matters most. We offer a range of personal, business and employee insurance products that can help our customers through just about anything life throws at you.  

We work with our financial advisers, who provide expert insurance advice and match the right insurance needs to help our customers live life to the fullest, and our strategic partners who provide tools and information so customers can assess their needs and find the cover that’s best suited to them.

We value diverse backgrounds and perspectives, foster an inclusive, collaborative and flexible working environment, that will support your professional growth and reward your contribution.

The Opportunity 

Are you a confident communicator with a passion for delivering exceptional customer service? We’re seeking two enthusiastic and detail-oriented individuals to join our Key Relationships and New Business Team on a 6-month temporary basis as a New Business Consultant. In this dynamic role, you’ll be the voice of our organisation - engaging with customers and financial advisers over the phone and in writing to ensure timely, accurate, and high-quality service across new business processing and policy updates.

You’ll be responsible for managing end-to-end policy administration, liaising with internal and external stakeholders, and proactively resolving queries with professionalism and care. Your ability to build rapport, manage multiple priorities, and contribute to continuous improvement initiatives will be key to your success. Experience in life insurance or a high-volume contact centre environment is highly desirable, along with a strong understanding of compliance and a commitment to maintaining confidentiality.

If you thrive in a collaborative team environment, enjoy problem-solving, and take pride in delivering outstanding customer experiences, we’d love to hear from you. Apply now to be part of a team that values initiative, supports development, and is committed to excellence in every customer interaction.

In return, we offer a hybrid working environment that balances flexibility and collaboration, fostering a fun and supportive team culture. You'll receive comprehensive onsite training during the first three months to set you up for success. Join us and be part of a supportive and driven team dedicated to making a positive impact. Apply today and take the next step in your career!
Your Story
We have adopted agile ways of working, providing a flexible environment for individuals to make a significant contribution to our success through the application of their skill and experience. To thrive in this environment ideally a candidate has the following attributes:

• Life Insurance experience – highly desirable

• Comfortable handling high volumes of phone interactions with clarity and confidence

• Computer skills to a competent level – Microsoft Word, Microsoft Excel, Outlook

• Strong customer service skills and ownership mindset

• Administration skills

• Organisation and time management skills

• Written and verbal communication skills

• Numerical skills

• High standard of accuracy (an eye for detail)

• Team player and strong interpersonal skills 

Why Join Us?

At Asteron Life, we provide a flexible work environment and access to a range of employee benefits that will support you both personally and professionally including:

• Career pathways, including local and global mobility opportunities.

• Leading Learning Platforms and support in professional development

• Medical Plan and Wellbeing Programs

• Life, Income Protection and Trauma Cover.

Accessibility and Checks
Before commencing employment in this role, you will need to provide two references, full working rights and complete police and credit checks through an online provider. As an equal opportunity employer strongly committed to working in a diverse and inclusive workforce you will be provided with any support or accessibility requirements throughout your interview process. Please feel free to contact our Talent Team directly at [email protected].

Privacy Policy

Please refer to our Privacy Policy to learn about how we use the information you give us, alternatively you can view the same information by navigating to the page https://www.resolutionlife.com.au/privacy.