New Business Account Executive

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Sydney, New South Wales, AUS
In-Office
Digital Media • Software • Analytics
The Role

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What We’re Looking For

We’re seeking a New Business Account Executive who believes that Feedback is Fuel, embodies a growth mindset, and is eager for an opportunity to take ownership of their success, all while helping our customers discover the impact of our enterprise feedback offerings. As an Account Executive, you will be responsible for selling SurveyMonkey’s enterprise product suite into two key market segments:

  1. New Logos: Organizations with more than 250 employees that are not currently using SurveyMonkey in any capacity.
  2. Existing Self-Service Users: Customers with more than 250 employees who are currently using our self-serve, lower-cost plans, who can realize more value by upgrading to our enterprise solutions.

What You’ll Be Working On

  • Selling SurveyMonkey’s enterprise solutions to two main customer types: New Logos & Self-Service Upgrades.
  • Full-Cycle Selling: Lead the sales process from outreach to close, using a consultative, solution-based approach.
  • Strategic Prospecting: Use tools like ZoomInfo and Outreach to identify new opportunities and grow existing customer relationships.
  • Consultative Selling: Apply methodologies like Sandler and MEDDPICC to understand customer needs, match them to our solutions, and articulate business value.
  • Deal & Pipeline Management: Track progress, forecast, and improve using Salesforce, Gong, and sales data.
  • Territory Prioritization: Effectively manage accounts and maintain a healthy pipeline to consistently meet or exceed targets.
  • Learning & Growth: Stay curious and open to feedback, adapt to evolving customer needs, and keep up with industry trends.

We’d Love to Hear From People Who Have:

  • 2+ years of full-cycle B2B sales experience (SaaS experience is great, but not required).
  • Experience generating pipeline through outbound, inbound, and product-led channels.
  • Familiarity with MEDDPICC or similar sales frameworks.
  • Proficiency with tools like Salesforce, Outreach, Gong, and ZoomInfo.
  • Strong communication and presentation skills, especially with senior-level stakeholders.
  • Business acumen and adaptability, including experience building business cases and collaborating with cross-functional teams.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week.
#LI - Hybrid

Why SurveyMonkey? We’re glad you asked 

SurveyMonkey is a place where the curious come to grow.  We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund. 

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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The Company
HQ: San Mateo, CA
1,767 Employees
Year Founded: 1999

What We Do

We deliver intuitive, people-centric solutions that help industry leaders quickly and confidently make important decisions, take action, and achieve tangible results. Our AI-powered platform is built with a purposeful balance of humanity and technology, weaving together over 20 years of experience with data derived from billions of real questions and responses. Today, we offer enterprise solutions for agile experience management and insights by our three product brands: Momentive, GetFeedback, and SurveyMonkey.

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