Job Description
The Network Control/Administrator plays a key role in the design, implementation, operation, support and optimization of Fragomen’s global network infrastructure. This position is responsible for ensuring the reliability, scalability, and security of LAN, WAN, wireless, and data center network systems. The incumbent will be involved in complex network initiatives, provide Tier 2 support and collaborate across business and IT teams to align network strategy with organizational goals. This role is predominantly for a wireless network engineer to design, manage and support the global wireless infrastructure.
Essential Duties & Responsibilities
Network Operations & Administration
Manage, configure, and maintain the firm’s enterprise network, including SD-WAN, routers, switches, firewalls, wireless systems, and VPNs.
Oversee installation, configuration, maintenance, and troubleshooting of all network components and services.
Ensure optimal performance and resilience of LAN/WAN, SD-WAN, and cloud-connected infrastructures.
Conduct proactive monitoring, capacity planning, and performance analysis using tools like SolarWinds, LogicMonitor, and LiveAction.
Maintain documentation of network configurations, processes, troubleshooting guides, and change management records.
Strategic Planning & Project Management
Act as a technical project member for large-scale network initiatives, ensuring timely delivery and clear communication with stakeholders.
Evaluate new networking technologies and recommend enhancements to improve efficiency and scalability.
Participate in network architecture design reviews and standardization initiatives.
Security, Compliance & Risk Management
Implement and enforce enterprise security standards across firewalls, routers, switches, and wireless devices.
Collaborate with the Information Security team to ensure compliance with global security and privacy standards.
Participate in vulnerability assessments, patch management, and security audits.
Incident & Problem Management
Support the resolution of complex Tier 3 network incidents and root cause analysis in a 24/7/365 environment.
Establish escalation and response protocols in collaboration with vendors and service providers.
Provide support as a network engineers to IT support staff and teams.
Collaboration & Continuous Improvement
Partner with IT Operations, Cybersecurity, and Infrastructure teams to ensure seamless integration across systems.
Drive initiatives to enhance network automation, observability, and self-healing capabilities.
Champion continuous improvement, knowledge sharing, and documentation best practices.
Required Skills & Experience
Core Technical Expertise
Enterprise Networking: LAN/WAN design, VLANs, EtherChannel, Spanning Tree, QoS, traffic prioritization.
Routing Protocols: OSPF, BGP, EIGRP, and policy-based routing.
Network Security: Palo Alto and related firewall and VPN technologies.
Wireless Systems: Cisco Meraki, Aruba, Aerohive, Clearpass
SD-WAN: Citrix, Palo Alto, SilverPeak implementations.
Voice & Collaboration: Cisco Unified Communications Manager (CUCM), CUBE, Unity, CME.
Monitoring Tools: SolarWinds, LogicMonitor, LiveAction, Wireshark.
Cloud Integration: Familiarity with hybrid connectivity (Azure, AWS).
Disaster Recovery: Network failover and redundancy planning.
Professional Qualifications
Education: Bachelor’s degree in Computer Science, IT, or related discipline (or equivalent experience).
Experience: Typically 5+ years of progressive experience in enterprise-level network administration or engineering.
Certifications: Cisco Certified Network Professional (CCNP) or equivalent relevant experience, CompTIA Network+, Palo Alto, or equivalent certifications desirable.
Soft Skills
Exceptional analytical and troubleshooting skills.
Strong leadership and mentoring abilities.
Excellent documentation and communication skills.
Proven project management and stakeholder engagement capability.
Work Environment
Full-time position with global support responsibilities. May require after-hours or on-call availability for critical incidents or maintenance windows. Hybrid or remote work flexibility as per firm policy.
All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations.
Top Skills
What We Do
Fragomen is a leading firm dedicated exclusively to immigration services worldwide. Founded in 1951, Fragomen represents a broad range of companies, organizations and individuals to help facilitate the transfer of employees worldwide. We provide immigration support in more than 170 countries. An Am Law 100 and Global 100 firm, Fragomen’s professionals are respected thought leaders in the immigration field, as recognized by Chambers, Best Lawyers and Who’s Who. The firm employs more than 4,400 immigration professionals and support staff located in over 50 offices across the Americas, Asia Pacific and EMEA. Our services go beyond processing visa and work permit applications. We provide strategic consultative services and support to meet the full spectrum of business immigration needs. This includes government strategies and compliance, planning for mergers and acquisitions, and consular and document support. From our Immigration Technology Innovation Lab, we focus on using automation and artificial intelligence to pioneer sophisticated technology solutions to revolutionize the immigration experience for our clients. All services are designed to improve your speed-to-ground and help you mobilize your employee population so you can remain a cutting-edge player in your industry and competitive wherever you operate. We are committed to fostering a dynamic, diverse workplace. Year after year, Fragomen is recognized for our diversity by The American Lawyer, Law360 and the National Law Journal. Find out more at www.fragomen.com.
