The Role
The Network/System Engineer builds automation tools for operational efficiency, supports monitoring systems, and collaborates on system reliability.
Summary Generated by Built In
Versatile Network & Systems Engineer who will be responsible for building automation/tools to support operational efficiency.
Key Responsibilities
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Implement and maintain network monitoring and alerting systems
Work with Zeek monitor
Support cloud-based infrastructure across AWS and/or Azure
Collaborate with cross-functional teams to improve system reliability
Contribute to incident response and root cause analysis
Ingest and process network telemetry (logs, flows, Zeek)
Map data to Open telemetry (OTEL) format
Integrate with observability tools (Grafana/OpenSearch)
Support custom dashboards/UI
Required Skills
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Strong networking fundamentals (TCP/IP, DNS, VLANs, VPNs)
Strong network fundamentals and telemetry (NetFlow, logs, Zeek)
Experience with data pupelines/observability (OTEL or similar)
Experience with switches, firewalls, and network monitoring tools
Proficiency in Node.js and/or Python
Experience with Zeek
Hands-on experience with AWS and/or Azure
Knowledge of CI/CD pipelines
Exposure to DevOps practices
Skills Required
- Strong networking fundamentals (TCP/IP, DNS, VLANs, VPNs)
- Experience with data pipelines/observability (OTEL or similar)
- Experience with switches, firewalls, and network monitoring tools
- Proficiency in Node.js and/or Python
- Hands-on experience with AWS and/or Azure
- Knowledge of CI/CD pipelines
- Exposure to DevOps practices
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The Company
What We Do
Etech Global Services is a provider of comprehensive business process outsourcing and omnichannel customer engagement solutions, specializing in contact centers, data analytics, and technology services.
