Network & Svcs Operations Representative

Project Role : Network & Svcs Operations Representative
Project Role Description : Design specialist solutions in line with business needs. Act as a service fulfillment and program SME and be accountable for tracking and reporting performance measurements and SLAs of service fulfillment teams to the client. Deliver business value to the project and work with clients on performance and process optimization.
Must have skills : Enterprise Network Operations
Good to have skills : Network Infrastructures
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Network & Services Operations Representative, you will engage in designing specialized solutions that align with the unique needs of the business. Your typical day will involve collaborating with various stakeholders to ensure that service fulfillment meets the established performance measurements and service level agreements. You will be responsible for tracking and reporting these metrics, ensuring that the project delivers significant business value while optimizing processes in partnership with clients. Your role will also require you to act as a subject matter expert, providing insights and guidance to enhance service delivery and operational efficiency. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Facilitate communication between service fulfillment teams and clients to ensure alignment on performance expectations. - Analyze performance data to identify trends and areas for improvement, providing actionable recommendations. Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations. - Good To Have Skills: Experience with Network Infrastructures. - Strong understanding of network protocols and architectures. - Experience in troubleshooting and resolving network issues. - Familiarity with performance measurement tools and techniques. Additional Information: - The candidate should have minimum 2 years of experience in Enterprise Network Operations. - This position is based at our Noida office. - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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