Network Sales Engineer

Company: PenTeleData 

Shift: Monday-Friday, 8AM-5PM (Occasional work outside those hours)

Pencor and its subsidiaries are Equal Opportunity Employers

PenTeleData, the industry leader in data transport, Internet, Wi-Fi, security and consultative services throughout the Northeast, is seeking a motivated Sales Engineer!  If you have a strong desire to grow professionally and learn the access side of the service provider infrastructure then this is the spot for you!

As a Sales Engineer with PenTeleData, you will be the post sales technical side for our fiber customers. You will interact daily with customers as their technical lead in configurations and service implementation as well as interfacing with the PenTeleData Sales and Pre-Sales team. The ability to travel throughout our service footprint as needed is required. Other duties as assigned.

Qualifications:

• Associates Degree in Computer Science or related field
• Minimum 3 Years experience in related field
• Established residency in Pennsylvania
• Valid PA Driver's License and good driving record

The technical, or “hard skills” we need run the gamut:

• Basic networking knowledge including understanding of the TCP/IP protocols, subnetting, IPv6
• Basic understanding of IP routing (Static and BGP)
• Some understanding of how an HFC network operates from the data side
• Some experience with Cisco CLI (IOS, XE, XR) languages and WebUIs (ASDM, CCP)
• Familiarity with DHCP and how it works.
• Ability to present facts and ideas verbally and written in a logical, sequential, and understandable manner.
• Ability to remain technical while using layman terms with non-technical customers.
• Must be self-motivated and able to operate with little supervision
  

The non-technical, or “soft skills” needed include:

• Hi-level Project Management Skills - for customer turn-ups and changes
• Exceptional Customer Service Skills
• Outstanding Troubleshooting Skills – thinking logically through problems
• Ability to travel throughout our service footprint
• Ability to document findings accurately
• Ability to follow procedures and processes but still remain flexible for exceptional cases when they occur
  

Preferred Skills – these are “nice to have” but definitely not required:

• Experience working in Linux environments
• Proficiency in Python programming
• Network Security experience from designing to implementing policies
• Working experience with SDWAN technologies
• Understanding NAT and how to configure it on Cisco devices; this includes Static and Dynamic NAT and the ability to explain it to customers
• Working knowledge of Cisco Meraki and ASA product line and configuration of VPN's
• Understanding of the Cisco ISR product line and Cisco 8000/9000 series
• Familiarity with Ethernet and Metro Ethernet standards
• Ability to present to groups of people 

INDHP