About Thunes
Thunes is the Smart Superhighway for money movement around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies.
Thunes’ Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, via more than 350 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more.
Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house Smart Treasury Management Platform and Fortress Compliance Infrastructure, ensuring Members of the Network receive unrivalled speed, control, visibility, protection and cost efficiencies when making real-time payments globally.
Headquartered in Singapore, Thunes has offices in 12 locations, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo and Shanghai. For more information, visit: https://www.thunes.com/
Context of the role
The Network Regional Manager will be based in Ghana or Nigeria, and will be reporting to the VP, Network Development based in Morocco. The primary responsibility of this role is to manage and develop Thunes Network partnerships in West and Central Africa.
The ideal candidate will be an individual who is self-motivated, possesses high energy and has a strong business acumen.
The incumbent will be focused on building and scaling Thunes Network partnerships with large, strategic financial partners including Mobile Wallet providers, Banks and Cash networks. They will be developing a well-functioning pay-out network in the West and Central Africa region to support the growth and development of Thunes global network.
Key responsiblities
- Manage live accounts and full sales cycle including generation of leads.
- Focus on best-in-class service delivery via Thunes partners in the region.
- Ensure methodical partner management rooted in KPIs.
- Leverage industry knowledge to craft thoughtful partnerships and product strategies with Network Partners, collaborating with business development and various stakeholders (including product, engineering, compliance, legal, and treasury).
- Gather inputs from and co-ordinates with internal stakeholders (including compliance, product, engineering, treasury) on creation and execution of partners strategy.
- Leverage significant industry experience to Thunes' internal teams.
- Attend Industry events and follow-up on source leads.
- Regulatory outreach when and where needed
- Ensure all specific reports and records are completed within timeframe, including utilization of CRM tool with precision.
- Provide timely feedback to line manager about performance, account management status, regulatory changes and planned strategy for the region.
- Ensure satisfaction amongst existing accounts to achieve positive account retention and contractual health.
- Initiate and maintain strong working relationships with colleagues to ease communication channels and facilitate resolutions of issues.
What we are looking for
- Bachelor’s degree minimum.
- Has at least 10+ years of partnerships and business development experience working with Financial Institutions, Mobile Wallet Providers, Banks and payments companies across the region.
- Should have experience collaborating with multiple stakeholders, including compliance, legal, solutions delivery, and treasury.
- Strong negotiator and ambitious on what Thunes should try to do with their network partners and how Thunes create value and differentiation.
- Operationally focused, with an ability to see a deal through to success, far beyond signing, collaborating with internal teams through execution by using planning, metrics, and organizational structures.
- Strong problem-solving skills, ability to prioritize and guide teams through competing demands and complex problems.
- Represents Thunes and the brand excellently.
Sound like you? Apply now!
Skills Required
- Bachelor's degree minimum
- 10+ years partnerships and business development experience with Financial Institutions, Mobile Wallet Providers, Banks and payments companies in the region
- Experience collaborating with compliance, legal, solutions delivery, and treasury teams
- Strong negotiation skills
- Operational focus and ability to execute deals end-to-end beyond signing
- Strong problem-solving, prioritization, and team-guidance skills
- Proven account management and partner retention delivery with KPI-driven approach
- Experience using CRM tools and completing timely reports and records
- Experience with regulatory outreach in payments where required
- Excellent representation of company and brand in external engagements
What We Do
Thunes is a B2B cross-border payments network for emerging markets. Our global platform provides seamless transfer of funds between payment systems in more than 100 countries and 60 currencies. We enable mobile wallet providers, technology companies, PSPs, money transfer operators and banks to make financial services accessible worldwide. We offer four key payment solutions: •Remittance processing, which fosters worldwide financial inclusion •Mass payouts, which support globalisation and the sharing economy •Virtual Accounts, which help corporates around the world boost their revenue •Business payments, which enable businesses to trade easily across borders Since Thunes was established in 2016, we’ve processed real-time transactions for millions of people across the world. Thunes is headquartered in Singapore with regional offices in London, Shanghai and New York.
