Department: Operations / Network Strategy
Employment Type: Full-time
About SwiftX
SwiftX is a fast-growing last-mile delivery company committed to redefining speed, efficiency, and reliability in e-commerce logistics. We provide scalable delivery solutions powered by smart technology, strong operational excellence, and a customer-first approach.
Position Overview
The Network Planning Manager is responsible for driving the strategic design, optimization, and expansion of SwiftX’s last-mile delivery network. This includes planning serviceable zip codes, designing delivery zones, optimizing route coverage, and identifying opportunities for network scalability. The role requires strong analytical capabilities, a data-driven mindset, and a deep understanding of last-mile delivery operations.
Requirements
- Strategic Network Expansion
- Develop short-term and long-term strategies for network and service coverage expansion.
- Identify new markets and evaluate feasibility based on demand, cost, and operational constraints.
- Analyze geographic, demographic, and shipment data to propose new zip codes or zones for service.
- Network & Route Planning
- Design and optimize delivery zones, hubs, warehouse locations and routes to improve efficiency and reduce operational costs.
- Create models to forecast capacity and resource needs across different regions.
- Collaborate with operations teams to ensure route designs are executable and cost-effective.
- Performance Optimization
- Regularly analyze network performance metrics (e.g., route efficiency, delivery success rate, SLA adherence).
- Identify gaps or inefficiencies and propose improvement plans.
- Support continuous improvement initiatives across the network.
- Cross-Functional Collaboration
- Work closely with Operations, Product, Finance, and Business Development teams to support expansion and optimization decisions.
- Provide data-backed recommendations to leadership on network strategy.
- Support new hub launches with geographical analysis, volume forecasting, and operational setup planning.
- Data & Reporting
- Build dashboards, models, and reports to track network health and planning outcomes.
- Use GIS, routing software, or internal tools to simulate scenarios and measure impact.
- Qualifications
- Required
- Bachelor’s degree in Logistics, Supply Chain, Operations Research, Engineering, or a related field.
- 3+ years of experience in network planning, last-mile logistics, routing, or similar roles.
- Strong analytical and modeling skills (Excel, SQL, or analytics tools).
- Experience with routing or network optimization tools (e.g., GIS, Route Planning software).
- Excellent problem-solving and communication skills.
- Preferred
- Experience in e-commerce last-mile delivery (courier, parcel, express).
- Project management experience in launch or expansion initiatives.
- Familiarity with cost modeling and operational performance metrics.
Benefits
- 60-75K+bonus
- 7 PTO days
- 5 Paid Sick Leave Days
- 6 Paid Holidays
- 401K
- Medical insurance, Dental and Vision Insurance, STD/LTD
Top Skills
What We Do
Founded in May 2025, SwiftX embarked on a clear mission: to create a next-generation express delivery service for the U.S. e-commerce market. In the post-pandemic era, online shopping in the United States has experienced unprecedented growth, driving a massive demand for faster and more efficient logistics solutions. Seizing this opportunity, SwiftX is committed to providing American consumers with a faster, more reliable, and more cost-effective delivery experience, setting new benchmarks in the express delivery industry.
