Location: Amsterdam | Job type: Permanent | 32 – 40 hours
About the Role
As Network Operations Analyst within Acrisure Global Network (AGN), you will provide the operational discipline, data insight and process support needed to run a high-performing global network. You will maintain reliable information on partners, opportunities, accounts, service delivery and revenues, turning data into practical insight for decision-making and continuous improvement.
Employment RelationshipReports to: Director, Acrisure Global Network
Key ResponsibilitiesData and Management Information
- Maintain accurate data on AGN members, international opportunities, active accounts and revenue flows.
- Produce regular dashboards and reports covering pipeline, referrals, partner activity, service performance and income.
- Analyse trends, gaps and exceptions and present clear findings and actions.
- Support data quality controls across systems and teams.
- Assist with forecasting, planning and the preparation of leadership and network-management reports.
Network Operations
- Support onboarding, due diligence, documentation and periodic review of network partners.
- Maintain country profiles, partner capability records, contact information and service documentation.
- Coordinate network surveys, information requests, meeting materials and follow-up actions.
- Monitor agreed service standards and help identify recurring operational or partner-performance issues.
- Support membership administration, network agreements and records in coordination with legal and compliance specialists.
- Document and improve workflows for referrals, programme coordination, partner selection, reporting and revenue tracking.
- Develop practical guidance that improve consistency and reduce manual effort.
- Support adoption of relationship-management, workflow, reporting and collaboration tools.
- Assist with user testing, training materials and implementation of process or system enhancements.
- Handle network and client information with appropriate confidentiality and data-protection discipline.
Business Support
- Prepare research, data and presentation materials for client meetings, partner discussions and business-development initiatives.
- Support requests for proposal, market exercises and country or partner analysis.
- Proactively identify and develop growth opportunities with network partners and client advisors, helping convert commercial potential into new business.
- Collaborate with clients, network partners and Acrisure colleagues.
Required Training and/or Experience
- Bachelor’s degree in business, finance, economics, data analytics, insurance or a related field, or equivalent experience.
- Experience in operations, data analysis, project support, insurance or professional services is preferred.
- Strong Excel and PowerPoint skills; experience with Power BI, CRM, Monday and workflow tools is an advantage.
- A healthy interest in AI and automation and able to apply this.
- Ability to organise, analyse and explain complex information clearly.
- Fluent written and spoken English; additional languages are an advantage.
Required Personal Attributes/Competencies
- Analytical, accurate and curious, with strong attention to detail.
- Structured and dependable, with effective planning and follow-through.
- Comfortable working independently while contributing to a collaborative international team.
- Service-minded and able to communicate effectively with different stakeholders.
- Proactive in identifying issues, improving processes and learning new tools.
- Able to manage sensitive information with discretion.
- Willingness to travel internationally when required.
Skills Required
- Bachelor’s degree in business, finance, economics, data analytics, insurance, a related field, or equivalent experience
- Strong Microsoft Excel and PowerPoint skills
- Ability to organize, analyze, and clearly explain complex information
- Fluent written and spoken English
- Analytical, accurate, structured, dependable, and detail-oriented working style
- Ability to manage sensitive information with discretion
- Experience in operations, data analysis, project support, insurance, or professional services
- Experience with Power BI, CRM, Monday, and workflow tools
- Interest in and ability to apply AI and automation
- Additional language skills
- Willingness to travel internationally when required
What We Do
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 16,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Additionally, Acrisure is committed to making an impact in our communities by giving back, as seen by our partnerships with Helen Devos Children’s Hospital and UPMC Children's Hospital. Discover more at www.Acrisure.com.
