Network Operations Specialist II

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Norfolk, VA, USA
In-Office
Information Technology • Software
The Role

DigMod is currently looking for a Network Operations Specialist II to support the Network and Cabling Infrastructure (NetCI) Program for the Defense Information Systems Agency (DISA) in delivering secure, reliable, and high-performance enterprise network services throughout the Hampton Roads region. The Network Operations Specialist provides operational support for the Joint Staff JPH network environment at the Suffolk site. The role performs network monitoring, incident response, endpoint connectivity troubleshooting, and ticket management while assisting with identity-based network access control functions. This role supports daily network operations and assists the X001 Section Lead in maintaining operational continuity across the Suffolk network infrastructure.

Network Monitoring and Incident Response

  • Monitor network infrastructure and respond to alerts, alarms, and operational incidents.

  • Perform troubleshooting of network connectivity issues and escalate complex incidents to engineering teams.

Endpoint Compliance and Network Access Control

  • Support Comply-to-Connect (C2C) 3.1/3.2 endpoint profiling activities.

  • Assist with Cisco Identity Services Engine (ISE) administration and endpoint compliance troubleshooting.

Service Management

  • Manage ServiceNow tickets including incident documentation, troubleshooting updates, and resolution tracking.

  • Maintain operational ticket responsiveness and documentation standards.

Operational Support

  • Provide endpoint connectivity troubleshooting and network infrastructure support.

  • Support firmware updates, configuration verification, and STIG compliance validation.

  • Assist with operational maintenance activities within assigned scope.

Operational Coordination

  • Participate in Government operational meetings and provide status updates on assigned work.

  • Coordinate with engineering, infrastructure, and security teams when required.

Required Qualifications

  • Clearance: Active Secret clearance required.

  • BS degree and 2 – 4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience

  • CompTIA Security+ or equivalent certification required (DoD 8570 IAT II).

  • No degree required for this labor category; relevant experience documentation required.

  • Cisco networking fundamentals.

  • Familiarity with network monitoring tools and enterprise ticketing systems.

  • Experience with Cisco ISE or network access control systems preferred.

Preferred Qualifications

  • Experience with ServiceNow preferred.

  • Knowledge and experience with VoIP/VTC collaboration systems

  • Knowledge and experience with Multicast and GRE Routing

  • Knowledge and experience with data center networking

  • Experience with firewalls and firewall rule sets

  • Understanding of network virtualization

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:March 19, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $59,150.00 - $106,925.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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The Company
Alexandria, VA
27,104 Employees
Year Founded: 1969

What We Do

We Are Leidos For 50 years we have been tackling some of the biggest problems that face our nation and our world. OUR MISSION Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®. Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos. Your most important work is ahead.

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