Wells Fargo is seeking a Network Engineering Manager who covers jobs responsible for direction and support for computer-based information and communication systems, including technical, programming and development, network communications, and systems analysis.
In this role, you will:
- Lead and develop a team of network engineers providing advanced troubleshooting and escalation support
- Establish clear priorities, operating cadence, and accountability across the tools and Priority Support teams
- Mentor and guide engineers to build deep technical capability and operational excellence
- Provide leadership during Major Incident bridges, ensuring clear technical direction, timely updates, and rapid resolution
- Act as the senior escalation point for high severity network issues impacting critical services
- Ensure strong post-incident reviews, root cause analysis, and corrective action tracking
- Oversee troubleshooting and resolution of complex issues across:
- Routing, switching, firewalls
- Load balancers (F5), proxies, SD WAN
- Drive deep analysis using packet capture and observability tools such as Sniffer and Infinistream
- Identify patterns in incident and change-related issues to drive systemic improvements
- Improve operational discipline across change management, break-fix, and restoration activities
- Drive reduction in recurring incidents through collaboration with engineering and architecture teams
- Partner with Network Engineering, Architecture, Service Management, and other technology towers
- Engage vendors and TAC organizations to escalate and resolve complex issues
- Serve as a trusted partner to stakeholders by aligning on priorities and delivering outcomes
- Oversee emergency break-fix changes and ensure adherence to enterprise change management processes
- Provide operational input into engineering initiatives and infrastructure improvements
- Ensure documentation, timelines, and reporting meet enterprise standards
- Lead a follow-the-sun support model, including on-call rotations and after-hours escalation coverage
- Ensure consistent support for critical platforms and priority customers
- Strong analytical mindset with focus on rapid, accurate problem resolution
- Ability to lead calmly during major incidents and crisis situations
- Strong communication skills across both technical and executive audiences Proven ability to build partnerships across engineering, operations, and vendors
- Commitment to continuous improvement, operational excellence, and risk reduction
- Strong documentation and reporting discipline
- 5+ years of Network Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of Leadership experience
- Experience in Network Engineering, or equivalent demonstrated through one or a combination of the following: work experience, training, education
- Leadership experience
- Demonstrate experience in Network Operations, Priority Support, or equivalent experience
- Proven ability to lead teams and drive resolution of complex network issues in large-scale environments
- 5+ years of experience in network operations or advanced support roles
- Strong knowledge of Routing and switching protocols (OSPF, BGP)Layer 2-4 networking, IP subnetting, QoS, MPLS, SD WAN
- Hands-on experience with enterprise platforms: Cisco routers and switches Firewalls (Cisco/Checkpoint)Load balancers (F5)Proxy infrastructure
- Experience troubleshooting high-impact incidents under time pressure
- Strong vendor management and escalation handling experience
- Familiarity with automation and scripting (Ansible, Python)
- Telecommuting is not an option for this position
- This position offers a hybrid work schedule
- Relocation assistance in not available for this position
- This position is not eligible for visa sponsorship
16 Aug 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid
Skills Required
- 5+ years of Network Engineering experience
- 2+ years of leadership experience
- Experience in Network Operations or Priority Support
- Proven ability to lead teams and drive resolution of complex network issues in large-scale environments
- Strong knowledge of OSPF, BGP, Layer 2-4 networking, IP subnetting, QoS, MPLS, SD WAN
- Hands-on experience with Cisco routers and switches, Firewalls (Cisco/Checkpoint), Load balancers (F5), Proxy infrastructure
- Experience with packet capture and observability tools such as Sniffer and Infinistream
- Experience troubleshooting high-impact incidents under time pressure
- Strong vendor management and escalation handling experience
- Familiarity with automation and scripting (Ansible, Python)
Wells Fargo Compensation & Benefits Highlights
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Retirement Support — Retirement support is anchored by a dollar‑for‑dollar 401(k) match on employee contributions after one year of service, with an additional non‑matching company contribution for some lower‑paid employees. Access to an employee stock purchase plan further expands long‑term savings opportunities.
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Parental & Family Support — Family supports include up to 16 weeks of paid parental leave available from the first day of employment, plus paid critical‑caregiving leave and extensive backup care options. Fertility, adoption, and surrogacy programs are highlighted with meaningful coverage and reimbursements, including a combined lifetime maximum up to $35,000 for eligible expenses.
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Healthcare Strength — Health coverage is comprehensive from day one, spanning medical, dental, vision, mental health, prescriptions, and preventive care often fully covered in‑network. Employer cost‑sharing is emphasized alongside no‑cost counseling through the EAP within plan limits.
Wells Fargo Insights
What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”
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