Network Operations Manager

MainStreaming® is an intelligent media delivery company that empowers enterprises, media, and gaming companies to ensure the best Quality of Experience to their audience, through its revolutionary AI-powered technology.

It optimizes the viewing experience with its Intelligent Media Deliver Platform (iMDP), the first platform designed to guarantee full governance over the streaming process, the highest Quality of Service, and the best Return on Investment. For our brand-new office located in Milano Bicocca we are looking for a:

Network Operations Manager

We are seeking a Network Operation Manager with cross-functional skills between technical and management areas. The role involves coordinating Network Operation Team, planning activities based on business requirements and support technical decision-making. The manager is the point of contact between the technical team and other departments with the main goal of ensuring the best quality of service to Mainstreaming’s customers.

Key Responsibilities:

• Manage and develop the Network Operations Team.
• Ensure the best quality of service for the network infrastructure.
• Develop and assess the skills of team members.
• Monitor and ensure completion of activities and projects.
• Technically support teams during the analysis and troubleshooting phase.
• Approve strategies to improve network capacity and performance.
• Plan standard infrastructure expansion according to business requirements.
• Lead network upgrade projects.
• Manage incident and communication with internal teams.
• Administer vendors and coordinate ISP relations.
• Evaluate network services and providers.
• Manage budget to ensure the best solutions.
• Plan and organize disaster recovery and business continuity test.
• Ensure that security standards are maintained in procedures and configurations.

• Collaborate with other teams to address complex network problems.

• Review and validate configurations, operating procedures, and documentation.
• Provide support as an escalation point for the Network Operation Team.
• Support customer-facing teams with technical details.
• Review detailed reports on network performance, capacity planning and project status.
• Identify and propose improvements to network infrastructure and operations.
• Experience: Minimum of 10 years of experience in Telco network operations and engineering or ISP Preferred experience with or exposure to CDN infrastructures.

Qualifications:

• Education: Bachelor's degree in Telecommunication, computer Science, Information Technology, or a related field.

Skills:

• Strong Knowledge of:Internet Service Provider, Internet Exchange, Transit, Edge on net services, Peering configurations and troubleshooting, Dynamic routing protocols like BGP, OSPF, Data Center, colocations, racking, powering, interconnections, LOA, L2/L3 connectivity.
• Knowledge of network devices and configurations.
• Experience with Linux for network monitoring and tools.
• Excellent problem-solving and analytical skills.
• People and time management
• Strong communication and documentation skills.
• Project Management Skills

Certifications: CCNP or CCIE or equivalent certifications are preferred.

What we offer:

• A young, dynamic and entrepreneurial environment where to develop and growth.
• An innovative technology and service able to support the transition from traditional broadcasting to the streaming entertainment of the future.
• A growth path aimed at improving your professionalism.
• Flexible working hours.
• Breakfast, lunch and snacks in our office.
• Access to E-Learning platform.
• Health insurance.

Salary and benefits will be assessed in relation to the candidate's experience and skills

In MainStreaming you will be part of a dynamic, flexible, young, tight-knit and international environment and will have the chance to work in a company that values innovation, out of the box thinking, its employees and committed in making the world a better place.

La ricerca è rivolta a candidati di ambo i sessi. I candidati interessati possono inviare un curriculum vitae con l'autorizzazione al trattamento dei dati personali ai sensi del D.Lgs 196/03 e “Codice in materia di protezione dei dati personali” e dell’art. 13 GDPR 679/16 – “Regolamento europeo sulla protezione dei dati personali”.