Network Operations Engineer

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Roles and Responsibilities

• Install, configure, test, maintain, upgrade, patch, monitor, and troubleshoot networking hardware, software, networked peripheral devices.
• Monitor and test network performance and provide network performance statistics and reports Leveraging toolkits like Solarwinds, Dynatrace and Nexthing
• Receive, respond, and resolve incoming incidents and requests under agreed SLAs.
• Perform remote analyze, diagnosis, and resolution of complex network problems for a variety of end users
• Recommend, schedule, and perform network improvements, upgrades, and repairs
• Practice network asset management, including maintenance of network component inventory
• Prepare, maintain, and adhere to procedures for logging, reporting, and statistically monitoring network data
• Liaise with, and provide training and support to, help desk support staff on network issues.
• Perform network equipment updates and respond to security audits
• Perform system backups and recovery
• Operational experience with or immediate on the job training in Zscaler, DNAC and Palo Alto Networks security equipment will need to be achieved.

Qualifications Required:

• BE, MSc, MCA, Computer Science or related discipline.

Experience (Years): Minimum 4 years related experience

Technologies required:

• Experience working on DNAC and ISE (Cisco). Expertise on security (Palo Alto), wireless technologies (Aruba), VPN (Zscaler) will be definitely be a plus
• Extensive technical knowledge of Cisco network operating systems and technologies, protocols and standards, networking hardware and software solutions including but not limited to
• Ability to operate network component analyzers, scanners, and testers.
• Hands-on network troubleshooting experience.
• Good understanding of ITIL processes and best practice
• Fluency in English, both written and spoken
• Must be highly-motivated and have a positive attitude
• Excellent listening and customer service skills
• Excellent communication, interpersonal and organizational skills
• Must be a team player  
• Must be mature and tactful
• Understanding of SLA terms
• Proven track record working in a global and multicultural environment

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Healthineers’ specific businesses, please visit our company page here.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

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