Scope:
Applies company policies and procedures to resolve a variety of issues
Works on problems of moderate scope
Receives general instructions on routine work and detailed instructions on new projects
Your Roles and Responsibilities:
Participate in production network and internet peering strategies
Experience with networking technologies relative to content delivery network, monitoring capacity and peering traffic.
Day-to-day activities involve working on multiple vendor servers and various software and hardware issues
Working with multiple TAC vendors to fix the hardware issues
Handle traffic and any other queries raised by ISP/partners
Capable of driving the first level of Escalations reported by the team.
Capability to prepare both Technical and Process MOP and circulating with other Team Leads.
Support team in handling network and traffic peering for any Layer 1 to Layer 3 issues.
Capability to drive data insights and report them on and as required.
Participating in multiple meetings and providing weekly presentations related to Network Performance and Escalations.
Work with ISP/vendors on fixing any issues related to network
Jointly working with the Regional and Other region Team Leads.
Participate in 24/7 support with other teams across the globe. Some weekend work may be required.
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.
Required Qualifications/Skills:
Bachelor’s degree (B.S/B.A) from four-college or university and 7+ years’ related experience and/or training; or equivalent combination of education and experience
Builds productive internal and external working relationships
Exercises judgment within defined procedures and practices to determine appropriate action
Understanding of network and traffic peering
Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies will be advantages.
Understanding of preparing root cause analysis for any network and server outages.
Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world
Knowledgeable about the different Network Protocols like OSPF/ISIS and BGP
Know-how knowledge about the DWDMs involving multiple vendors like Cienna, Infinera and Cisco NCS.
Knowledgeable on Layer 1-3 troubleshooting.
Preferred Qualifications:
Experience working in a multi-vendor network environment.
Network certifications. CCNP/JNCIP preffered
Any expertise in the field of Optical is a plus.
Top Skills
What We Do
Astreya is the leading IT solutions provider for some of the world's most recognizable and innovative organizations. Our journey started in 2001 in the heart of Silicon Valley and reaches thirty-three countries with over 2200+ IT professionals. We enable businesses to make better decisions, achieve operational efficiency and gain a competitive edge. The Astreya advantage is centered around focus and clear- vision, world-class talent, and innovative technology: Creativity is in our DNA. Our dedicated Software and Service Innovation teams bring best-in-class technology and tools to bear for our clients.
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