Network Operations Engineer II
Hybrid Role – 2 Days/week required in the office
Full-time
City: Belfast
Ideal role for a CCNA or a CCNP level engineer looking to expand their knowledge of network, security and cloud technologies.
Job Description
The Network Operations Engineer II, will be responsible for supporting CME’s network infrastructure; through monitoring, troubleshooting and change implementation using Industry Standard, Best Practices.
The Network Operations Engineer II will ensure the ongoing operation of service to end users & customers by ensuring that service is operated within agreed service levels, and in alignment to agreed policies, processes, and standards. The role will be key to ensuring the overall platform stability and its sustained delivery to clients and internal stakeholders.
Key Responsibilities:
Acts as first responders, helping to organize and control incident response.
Day to day monitoring and management of our platforms to ensure that internal SLAs, operational KPIs and quality standards are met
Handling technical support issues with simple to medium complexity
Ability to support network faults, to conclusion in a multi vendor, multi-appliance infrastructure
Work closely with other IT teams, vendors, and service providers to resolve incidents and service requests
Day-to-day Technical Operations activities (including, but not limited to network and firewall troubleshooting, scripting changes, infrastructure and firmware updates)
Maintain a positive attitude and a high level of customer service at all times
Contribute to the overall development of the operational systems and processes
Maintain accurate troubleshooting records through industry standard ticketing systems
Writing technical SOP’s and other documentation.
Skills & Experience:
Essential:
Experience in a fast paced, enterprise NOC role (minimum 2nd line)
Support experience of LAN & WAN technologies:
R/S: OSPF, BGP, TCP/IP, Layer 2 architectures
Exposure to firewalls with an understanding of:
Security Posture: Firewalling, ACLs, industry best practice, Internet architectures
VPN: IPSec and SSL
Understanding of Wireless technologies:
Understanding/experience with ISO and ITIL standards
Experience Supporting or Working with Cloud Technologies
Desirable:
Enterprise R&S certification (Cisco, Juniper, etc.)
Enterprise Firewall Certification (Palo Alto, Fortinet, etc.)
Enterprise Wireless Certification (Aruba, Meraki, etc.)
Load Balancing - F5 LB, iRules, persistence, etc.
Cloud Certification - GCP (Preferable) / AWS / Azure Certification
Toolset Management experience (Solarwinds, or similar)
WCA (Wireshark Certified) - or experience with hardware based packet capture systems.
Multicast: PIM-SM, MSDP, AnyCastRP
Company Benefits:
Bonus Programme
Equity Programme
Employee Stock Purchase Plan (ESPP)
Private Medical and Dental coverage
Mental Health Benefit Programme
Group Pension Plan
Income Protection
Life Assurance
Cycle To Work
EV Car Benefit Scheme
Gym Membership
Family Leave
Education Assistance – MBA/Advanced Degree/Bachelor Degree
Ongoing Employee Development Training/Certification
Hybrid Working
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CME Group: Where Futures are Made
CME Group is the world’s leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it – all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more.
At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone’s perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.
Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.
Skills Required
- Experience in a fast paced, enterprise NOC role (minimum 2nd line)
- Support experience of LAN & WAN technologies
- Exposure to firewalls and security posture
- Experience Supporting or Working with Cloud Technologies
CME Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CME Group and has not been reviewed or approved by CME Group.
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Retirement Support — U.S. offerings include both a 401(k) and a company-funded cash-balance pension, strengthening long-term financial security. This dual-track structure is highlighted as a notable differentiator among private employers.
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Leave & Time Off Breadth — PTO and holiday schedules are described as generous, with ample time off and carryover commonly highlighted. This breadth of leave meaningfully enhances perceived total rewards.
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Flexible Benefits — A flexible, hybrid work model applies to many roles, increasing day-to-day usability of the package. Flexibility is framed as a standard feature rather than an exception.
CME Group Insights
What We Do
As the world's leading derivatives marketplace, CME Group (www.cmegroup.com) is where the world comes to manage risk. CME Group exchanges offer the widest range of global benchmark products across all major asset classes, including futures and options based on interest rates, equity indexes, foreign exchange, energy, agricultural commodities, metals, weather and real estate. CME Group brings buyers and sellers together through its CME Globex® electronic trading platform and its trading facilities in New York and Chicago. CME Group also operates CME Clearing, one of the world’s leading central counterparty clearing provider in the world, which offers clearing and settlement services for exchange-traded contracts, as well as for over-the-counter derivatives transactions through CME ClearPort®. These products and services ensure that businesses everywhere can substantially mitigate counterparty credit risk in both listed and over-the-counter derivatives markets.
