What this Job Entails:
The Network Operations Engineer II is a network support engineer for managing and troubleshooting Network Production environments. This position requires the ability to work independently with a high level of accuracy and attention to detail.
Scope:
Applies company policies and procedures to resolve a variety of issues
Works on problems of moderate scope
Receives general instructions on routine work and detailed instructions on new projects
Your Roles and Responsibilities:
Participate in production network and internet peering strategies
Experience with networking technologies relative to content delivery network, monitoring capacity and peering traffic.
Day-to-day activities involve working on multiple vendor servers and various software and hardware issues
Handle traffic and any other queries raised by ISP/partners
Support team in handling network and traffic peering for any incidents such as input errors, CRC, Capacity, Routing, Protocol, etc.
Knowledgable in troubleshooting of optical (DWDM, CWDM) and IP network components.
Working with multiple TAC vendors to fix the hardware issues
Work with ISP/vendors on fixing any issues related to network
Participate in 24/7 support with other teams across the globe. Some weekend work may be required.
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.
Required Qualifications/Skills:
Bachelor’s degree (B.S/B.A) from four-college or university and 2+ years’ related experience and/or training; or equivalent combination of education and experience
Builds productive internal and external working relationships
Exercises judgment within defined procedures and practices to determine appropriate action
Understanding of network and traffic peering
Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies will be advantages.
Understanding of preparing root cause analysis for any network and server outages.
Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world
Good understanding of:
IP networking concepts (IPv4/IPv6, BGP, OSPF, MPLS)
Optical technologies (e.g., DWDM, CWDM, fiber types, optical modules)
Knowledgeable on Layer 1 troubleshooting.
Preferred Qualifications:
Experience working in a multi-vendor network environment.
Network certifications. CCNP/JNCIP preferred
Top Skills
What We Do
Astreya is the leading IT solutions provider for some of the world's most recognizable and innovative organizations. Our journey started in 2001 in the heart of Silicon Valley and reaches thirty-three countries with over 2200+ IT professionals. We enable businesses to make better decisions, achieve operational efficiency and gain a competitive edge. The Astreya advantage is centered around focus and clear- vision, world-class talent, and innovative technology: Creativity is in our DNA. Our dedicated Software and Service Innovation teams bring best-in-class technology and tools to bear for our clients.
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