Network Operations Engineer I

Posted 22 Days Ago
Be an Early Applicant
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Junior
Information Technology
The Role
The Network Operations Engineer I monitors and troubleshoots datacenter network infrastructure, manages technical documentation, and coordinates vendor communications for hardware issues.
Summary Generated by Built In
Overview

We are seeking a Network Engineer 1 with hands-on experience in Datacenter Operations and Network Operations Center (NOC) environments. The ideal candidate will possess strong troubleshooting skills for rack switches, spinal switches, and rack configurations, as well as proficiency in processing technical documentation and RMA requests with vendors. Experience working with industry-leading vendors such as Arista, Cisco, Juniper, Celestica, and Nvidia is highly preferred.

Responsibilities

-        Monitor, maintain, and troubleshoot datacenter network infrastructure, including rack switches and spinal switches.

-        Perform rack configuration tasks and ensure optimal network performance and reliability.

-        Respond to network incidents and outages, providing rapid diagnosis and resolution in a NOC setting.

-        Process and manage technical documentation, including network diagrams, configuration files, and operational procedures.

-        Handle RMA (Return Merchandise Authorization) requests and coordinate with vendors for hardware replacements and repairs.

-        Collaborate with cross-functional teams to support datacenter operations and network projects.

-        Maintain accurate records of network assets, incidents, and vendor communications.

 Qualifications

-        1+ years of experience in Datacenter Operations and/or Network Operations Center (NOC) roles.

-        Strong troubleshooting skills for rack switches, spinal switches, and rack configurations.

-        Familiarity with network hardware and protocols.

-        Experience processing technical documentation and RMA requests.

-        Proven ability to work with vendors such as Arista, Cisco, Juniper, Celestica, and Nvidia.

-        Excellent communication and organizational skills.

-        Ability to work in a fast-paced, team-oriented environment.

Preferred Qualifications

Certifications such as CCNA, JNCIA, or equivalent.

Knowledge of datacenter best practices and operational standards.

Ability to multi-task issues and assignments.

Skills Required

  • 1+ years of experience in Datacenter Operations and/or Network Operations Center (NOC) roles
  • Strong troubleshooting skills for rack switches, spinal switches, and rack configurations
  • Familiarity with network hardware and protocols
  • Experience processing technical documentation and RMA requests
  • Proven ability to work with vendors such as Arista, Cisco, Juniper, Celestica, and Nvidia
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced, team-oriented environment

Astreya Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Astreya and has not been reviewed or approved by Astreya.

  • Healthcare Strength Health coverage includes multiple medical plan options plus dental and vision, complemented by FSAs, an EAP, disability and life insurance, and wellness programs. Feedback suggests these offerings provide solid core protection across many roles.
  • Wellbeing & Lifestyle Benefits Client-site amenities at some large tech campuses can add non-cash value such as meals or on-site perks that enhance the day-to-day experience. Wellness Days and access to learning resources and tuition reimbursement further support overall wellbeing.
  • Flexible Benefits Choice among medical plan types and tax-advantaged accounts enables some customization to individual needs. Some roles also offer remote or flexible work, adding practical flexibility to the total package.

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The Company
HQ: San Francisco, California
1,958 Employees
Year Founded: 2001

What We Do

Astreya is the leading IT solutions provider for some of the world's most recognizable and innovative organizations. Our journey started in 2001 in the heart of Silicon Valley and reaches thirty-three countries with over 2200+ IT professionals. We enable businesses to make better decisions, achieve operational efficiency and gain a competitive edge. The Astreya advantage is centered around focus and clear- vision, world-class talent, and innovative technology: Creativity is in our DNA. Our dedicated Software and Service Innovation teams bring best-in-class technology and tools to bear for our clients.

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