Network Operations Engineer - Computing Services

Reposted 22 Days Ago
Pittsburgh, PA, USA
In-Office
Junior
Edtech
The Role
The Network Operations Engineer will manage and monitor LAN/WAN networks, ensuring security and reliability, while providing tier 3 support and documentation.
Summary Generated by Built In

Carnegie Mellon University’s department of Computing Services is searching for a Network Operations Engineer. This is an excellent opportunity for someone who thrives in an interesting and challenging work environment. You will contribute to the department by providing essential support by being responsible for deployment, configuration, maintenance, and monitoring of LAN and WAN networks.

Core Responsibilities:

  • Monitor and ensure the security and reliability of network infrastructure.

  • Collect and analyze data to evaluate network performance, diagnose issues, and define user and system requirements.

  • Deploy, configure, manage, and monitor Wireless, LAN, and WAN environments, including routing, switching, DNS, DHCP, 802.11 wireless LANs, TCP/IP, Ethernet, SNMP, and VPN technologies.

  • Maintain accurate and current network documentation.

  • Provide tier 3 support for complex network issues, performing advanced troubleshooting and implementing effective solutions.

  • Perform additional duties as assigned.

  • A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Qualifications:

  • Bachelor’s degree, or an equivalent combination of education and relevant experience.

  • 1–3 years of experience in network administration and/or network security administration.

  • CCNA (Cisco Certified Network Associate) certification highly desired.

  • Experience and/or certification with Cisco Systems or Aruba Networks  wireless infrastructure preferred; other wireless vendor experience also valued.

Requirements:

  • Successful background check

Are you interested in this exciting opportunity?! Apply today!

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. 

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

Location

Pittsburgh, PA

Job Function

Networking

Position Type

Staff – Regular

Full Time/Part time

Full time

Pay Basis

Salary

More Information: 

  • Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world. 

  • Click here to view a listing of employee benefits

  • Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran

  • Statement of Assurance

Skills Required

  • Bachelor's degree or equivalent education and experience
  • 1-3 years of experience in network administration/security administration
  • CCNA certification highly desired
  • Experience/certification with Cisco or Aruba Networks

Carnegie Mellon University Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Carnegie Mellon University and has not been reviewed or approved by Carnegie Mellon University.

  • Retirement Support Retirement support is positioned as a standout, with automatic employer contributions to a TIAA-administered plan at 8% of base salary (and 9.78% for 9‑month academic appointments), plus optional employee deferrals. Vesting after three years is clearly specified, which helps set expectations for long-term value.
  • Parental & Family Support Parental and family support is strengthened by 100% paid parental leave for six weeks and 100% paid maternity leave for 6–8 weeks (delivery-type dependent), effective July 1, 2024. Childcare support is also referenced through a Cyert Center subsidy up to $5,000 per family, alongside no-cost EAP access.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle benefits include free Pittsburgh Regional Transit access and access to fitness classes and facilities, adding recurring non-cash value to the overall package. Pittsburgh’s relatively affordable cost of living can further increase the perceived adequacy of a given salary compared with higher-cost coastal hubs.

Carnegie Mellon University Insights

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The Company
Moffett Field, CA
9,172 Employees
Year Founded: 1990

What We Do

Carnegie Mellon University founder Andrew Carnegie said: "My heart is in the work."​ No statement better captures the passion and drive of our people to make a real difference. At Carnegie Mellon, we're not afraid of the work. Our educational environment creates problem solvers, drivers of innovation and pioneers in technology and the arts. Employers in every field say our graduates are ready to hit the ground running the day they graduate. So, join us. Whether you're looking for a career or an education. Or both.

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